FOH Supervisor

Modern Mexican Restaurants•Philadelphia, PA

About The Position

Aqimero, part of Richard Sandoval Hospitality, is seeking a restaurant management professional to oversee FOH personnel and contribute to the restaurant’s food and beverage operations and guest experience. The role involves supervising floor staff, maintaining service and company standards, supporting restaurant operations, and promoting the restaurant and its products. The posting lists an average of 40 hours per week and compensation of $22–$30 per hour based on experience.

Requirements

  • High school diploma or GED.
  • Previous food and beverage experience.
  • At least 2 years of Assistant Manager experience or above.
  • Ability to work well under pressure and be self-motivated.
  • Good organizational, time-management, and sales skills.
  • Good written and verbal communication skills.

Responsibilities

  • Interview, hire, evaluate, reward, and discipline FOH personnel.
  • Orient, motivate, train, and educate FOH personnel on restaurant policies, procedures, and rules.
  • Ensure appropriate staff coverage based on business volume during assigned shifts.
  • Supervise floor staff to support professional service and guest satisfaction.
  • Educate FOH personnel about products and develop their service knowledge.
  • Hold employees accountable to company systems and standards.
  • Build rapport with guests and help provide an enjoyable, memorable experience.
  • Ensure restaurant signage is accurate and aligned with the theme.
  • Report payroll accurately and handle end-of-night closeout and cash drops.
  • Maintain the MICROS database with accurate items and prices.
  • Assist in maintaining employee files.
  • Complete daily opening and closing checklist tasks.
  • Take responsibility for restaurant and office cleanliness and repairs.
  • Attend and contribute to weekly manager meetings and cost calls when required.
  • Promote communication between FOH and BOH staff.
  • Represent the restaurant within the community and with guests.
  • Bring personal style and energy to brand talking points and programs.
  • Conduct consumer-facing activities and generate brand awareness and positive product impressions to increase sales.
  • Maintain extensive product knowledge.
  • Create weekly and monthly features to promote the restaurant.

Benefits

  • Health, dental, and vision insurance options, including disability and life insurance.
  • Opportunities for professional growth and development.
  • Employee discounted dining at Richard Sandoval Hospitality restaurants across the country.
  • Paid sick leave, paid birthday, and 5 days of parental leave.
  • Supportive and inclusive work environment.
  • Competitive salary range.
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