Floral Lead

SpartanNash•Omaha, NE

2d•Onsite

About The Position

The Floral Lead is responsible for leading day-to-day department operations in a retail store. The role ensures associates are trained, the department is fully staffed and operating to company standards, and department goals and key performance indicators are met. The position supports the department manager with staffing, training, performance management, career development, scheduling, labor and payroll controls, forecasts, and goal monitoring. The Floral Lead manages inventory and received orders, oversees stocking and production, and helps ensure product quality, freshness, accurate rotation, and proper handling of spoiled or damaged goods. The role maintains a clean, attractive, and well-stocked department, follows food-safety and safety standards, and supports a positive guest experience. The employee may also be assigned tasks in other departments based on customer experience needs.

Requirements

High school graduate or equivalent (GED) required.
Strong written and verbal communication and bookkeeping skills.
Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
Strong leadership abilities and capability to work in a hands-on environment.
Good strategic-planning and business-acumen skills.
Good knowledge of retail store operations and retail management systems.
Proficient in Word, Excel, Outlook, and PowerPoint.
Must be able to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
Must be able to stand and walk for extended periods and may need to bend, stoop, twist, and turn frequently.

Nice To Haves

0–2 years of retail experience preferred.
Suggestive-selling skills and product knowledge preferred.
Depending on company location, ability to communicate in Spanish is highly desirable.
A creative mind and ability to develop new and exciting products.

Responsibilities

Lead day-to-day department operations, ensuring associates are trained, the department is staffed, and company standards and performance goals are met.
Order and maintain department inventory, using inventory-control procedures to support product freshness and quality.
Review received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
Manage associates completing stocking, production, and other tasks; ensure quality, planning, accuracy, date-sensitive rotation, and proper handling of spoiled or damaged products.
Maintain familiarity with products carried in the department and throughout the store.
Know applicable ad items, special prices, coupon deals, and store sales and rewards program features.
Communicate and execute the weekly and period Flight Plan according to company expectations and timelines.
Use required tools and software and follow company policies and timelines to manage scheduling according to forecast guidelines.
Support the department manager with work schedules, labor control, overtime control, and department payroll expense.
Model the company’s Our Winning Recipe, core values, and competencies.
Support the department manager with staffing, training, performance management, and associate career development.
Support development and monitoring of department goals and forecasts, as required.
Attend and participate in daily huddles, manager meetings, and district- and company-level meetings, as required.
Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and Prime Time standards.
Ensure food-safety and safety guidelines are followed throughout the store and take immediate corrective action when needed.
Support the department manager in developing and implementing plans to meet company goals and key performance indicators.
Follow PPE, safety, food-safety, cleaning, and guest-experience guidelines.
Monitor daily department shrink of products and supplies.
Maintain a daily and weekly department cleaning program.
Create new and exciting products.
Perform tasks in other departments based on customer experience needs and take on additional responsibilities as assigned.