Floral Clerk

Hy-Vee, Inc. • Jacksonville, IL

11d • $15 - $19 • Onsite

About The Position

The Floral Clerk helps customers find and order floral arrangements and related products, creates beginning-level floral designs, maintains department inventory and appearance, and provides friendly customer service. The role includes assisting with orders in person and by phone, preparing arrangements and other floral items, handling delivery orders, processing sales, and supporting general department operations. Training is provided. The position is based primarily in a store environment and involves working under deadline pressure while managing multiple priorities.

Requirements

• Commitment to Hy-Vee's mission and a genuine passion for helping customers.
• Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
• Ability to apply math skills, including fractions, decimals, and percentages.
• Clear communication with customers and coworkers and a positive contribution to the team.
• Ability to maintain confidentiality of customer order details.
• Less than a high school diploma or equivalent experience is accepted.
• Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

• Six months of similar or related work experience is preferred.

Responsibilities

• Greet customers and help them place floral orders in person or by phone, completing required paperwork.
• Prepare, finish, and replenish floral products, including small floral and greenery arrangements, corsages, boutonnieres, roses, carnations, balloon bouquets, and bows.
• Send and retrieve FTD, Teleflora, and computer orders while maintaining confidentiality of order information.
• Review products for freshness and anticipate daily department needs.
• Water plants and maintain the appearance and cleanliness of the department, including coolers, counters, floors, and sinks.
• Prepare the daily delivery list and deliver orders as needed.
• Unload trucks, store and check in products, put products away, and process invoices as needed.
• Operate the department register, receive payment, and make change as applicable.
• Remove trash promptly and assist with general department upkeep.
• Answer customer calls promptly and provide helpful service.
• Follow the dress code, hygiene standards, and department and company guidelines.
• Assist with other tasks and special projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed