Floral/Clerk

Kroger•Katy, TX

About The Position

Assist with designing and/or merchandising floral items and arrangements for display and sale or in response to customer requests. Provide customer service and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Demonstrate effective written and oral communication skills.
  • Be able to read shelf tags, signs, product labels, training materials, and bulletins.
  • Be able to multitask, set priorities, present information professionally, and work with all levels of the organization.
  • Show personal initiative and follow through on tasks to completion.
  • Be able to work as part of a team in a fast-paced environment.
  • Possess abilities and skills for effective production, merchandising, and customer service related to merchandise sales.
  • Be able to work with various cleaning solutions, safely use sharp tools, and carefully operate production equipment.
  • Be able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

  • A past work record reflecting dependability and integrity.
  • Knowledge of applicable laws and regulations related to employment practices and safety.
  • Experience in grocery retail and customer service.
  • Experience operating a cash register and making change.

Responsibilities

  • Greet customers promptly and provide great service.
  • Be prompt, tactful, calm, courteous, and professional in all interactions.
  • Help design and create floral arrangements or other items to fill customer orders.
  • Package orders effectively, safely, and efficiently.
  • Keep merchandise and supplies in their proper areas.
  • Maintain customer records and files properly.
  • Assist customers with locating and selecting items.
  • Handle telephone calls and orders promptly and courteously.
  • Assist in decorating and merchandising the department.
  • Keep carts, tools, and supplies organized in their designated areas.
  • Keep floors clean, safe, and free from clutter.
  • Maintain plants, process and prepare flower arrangements, and fill balloons.
  • Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation for merchandise.
  • Follow company policies and procedures, as well as state and federal laws.
  • Operate the cash register in accordance with company procedures, as applicable.
  • Remain flexible to work weekends and holidays as needed.
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