Floral Clerk

Hy-Vee•Belton, MO

7d•Onsite

About The Position

The Floral Clerk works in Hy-Vee’s floral department, helping customers place floral orders and select products while providing friendly, attentive service. The role includes creating beginning-level floral designs, preparing and replenishing floral and related products, maintaining product freshness and department presentation, and assisting with deliveries and department operations. Training is provided.

Requirements

Commitment to Hy-Vee’s mission and a genuine passion for helping customers.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Math skills for using fractions, decimals, and percentages in day-to-day tasks.
Ability to communicate clearly with customers and co-workers and contribute positively to the team.
Ability to maintain confidentiality of customer order details.
Less than a high school diploma or equivalent experience is accepted.
Employment is contingent upon successfully completing a pre-employment drug screen.

Nice To Haves

Six months of similar or related work experience preferred.

Responsibilities

Greet customers and assist with placing floral orders in person or by phone, completing required paperwork.
Prepare, finish, and replenish floral and related products, including small arrangements, corsages, boutonnieres, roses, carnations, balloon bouquets, and bows.
Send and retrieve FTD, Teleflora, and computer orders, and maintain confidentiality of order information.
Review floral products for freshness and anticipate daily department product needs.
Water plants and maintain the appearance and cleanliness of the department, including coolers, counters, floors, and sinks.
Prepare the daily delivery list and deliver orders as needed.
Unload trucks, check in and store products, put products away, and process invoices as needed.
Operate the department register, receive payment, and make change as applicable.
Remove trash promptly and assist with general department upkeep.
Answer phone calls promptly and provide helpful customer service.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks or special projects as needed.