Floral/Clerk

Kroger•Hoffman Estates, IL

About The Position

Assist with designing and/or merchandising floral items and arrangements for display, sale, or in response to customer requests, while providing customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes maintaining plants, preparing flower arrangements, filling balloons, merchandising the department, and keeping work areas, tools, and supplies organized and safe. Employees must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Demonstrates effective written and oral communication skills.
Can read shelf tags, signs, product labels, training materials, and bulletins.
Can multitask, set priorities, present information professionally, and work with all levels of the organization.
Shows personal initiative and follows tasks through to completion.
Can work as part of a team in a fast-paced environment.
Possesses abilities and skills for effective production, merchandising, and customer service related to merchandise sales.
Can work with various cleaning solutions, safely use sharp tools, and carefully operate production equipment.
Must be able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Past work record reflects dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices and safety.
Experience in grocery retail and customer service.
Experience operating a cash register and making change.

Responsibilities

Greet customers promptly and provide great service.
Be prompt, tactful, calm, courteous, and professional in all interactions.
Help design and create floral arrangements or other items to fill customer orders.
Package orders effectively, safely, and efficiently.
Keep merchandise and supplies in their proper areas.
Maintain customer records and files properly.
Help customers locate and select items.
Handle telephone calls and orders promptly and courteously.
Assist in decorating and merchandising the department.
Keep carts, tools, and supplies in their designated areas and well organized.
Keep floors clean, safe, and free from clutter.
Maintain plants, process and prepare flower arrangements, and fill balloons.
Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation for merchandise.
Follow company policies and procedures, as well as state and federal laws.
Operate the cash register in accordance with company procedures, as applicable.
Maintain flexibility to work weekends and holidays as needed.