Floral Clerk

Hy-Vee•Omaha, NE

7d•Onsite

About The Position

The Floral Clerk works in Hy-Vee’s floral department, helping customers place floral orders and providing warm, attentive service. The role includes creating beginning-level floral designs, preparing and replenishing floral products, maintaining product freshness and department appearance, and supporting order processing and delivery. Training is provided; extensive prior experience is not required. The position reports to the Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and the Floral Department Manager. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Commitment to Hy-Vee’s mission and a genuine passion for helping customers.
Ability to solve practical problems and carefully follow instructions in a fast-paced environment.
Ability to apply math skills, including fractions, decimals, and percentages, in daily tasks.
Clear communication with customers and co-workers and a positive contribution to the team.
Ability to maintain confidentiality of customer order details, including sender, recipient, and order contents.
Less than a high school diploma or equivalent experience is accepted.
Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

Six months of similar or related work experience is preferred.

Responsibilities

Greet customers and assist with floral orders in person or by phone, completing required order paperwork.
Prepare, finish, and replenish floral products, including small arrangements, corsages, boutonnieres, roses, carnations, balloon bouquets, and bows.
Send and retrieve FTD, Teleflora, and computer orders, and keep order details confidential.
Review products for freshness and anticipate the department’s daily product needs.
Water plants and maintain the appearance and cleanliness of the department, including coolers, counters, floors, and sinks.
Prepare the daily delivery list and deliver orders as needed.
Unload trucks, store and check in products, put products away, and process invoices as needed.
Operate the department register, receive payment, and make change as applicable.
Remove trash promptly and assist with general department upkeep.
Answer phone calls promptly and provide helpful customer service.
Follow dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.