Floral Clerk

Hy-Vee•Newton, IA

About The Position

The Floral Clerk helps customers find floral arrangements for different occasions by assisting with orders, creating beginning-level floral designs, keeping the department stocked and presentable, and providing attentive customer service. The role includes preparing floral items and balloon bouquets, processing delivery and computer orders, maintaining product freshness, and supporting daily department operations. Training is provided; extensive experience is not required.

Requirements

Commitment to Hy-Vee's mission and a genuine passion for helping customers.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to apply math skills, including fractions, decimals, and percentages.
Clear communication with customers and co-workers and a positive contribution to the team.
Ability to maintain confidentiality of customer order details.
Less than a high school diploma or equivalent experience is accepted.
Frequently stand and walk throughout a shift; perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.

Nice To Haves

Six months of similar or related work experience is preferred.

Responsibilities

Greet customers and assist with floral orders in person or by phone, completing required order paperwork.
Prepare, finish, and replenish floral products, including small arrangements, corsages, boutonnieres, roses, carnations, balloon bouquets, and bows.
Send and retrieve FTD, Teleflora, and computer orders while maintaining confidentiality of order information.
Check floral products for freshness and anticipate daily department product needs.
Water plants and maintain the appearance and cleanliness of the department, including coolers, counters, floors, and sinks.
Prepare the daily delivery list and deliver orders as needed.
Unload trucks, check in products, place products in storage, put products away, and process invoices as needed.
Operate the department register, receive payments, and make change as applicable.
Remove trash promptly and assist with general department upkeep.
Answer the phone promptly and provide helpful customer service.
Follow the company dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.