Floral/Clerk

Kroger•Phillips, WI

About The Position

Assist in designing and/or merchandising floral items and arrangements for display or sale, or in response to customer requests. Provide customer service and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes helping create and prepare floral arrangements and other customer orders, maintaining plants and department merchandise, supporting customers with product selection and orders, and keeping the department and its tools and supplies organized, clean, and safe. The employee may operate a cash register and must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Demonstrates effective written and oral communication skills.
Ability to read shelf tags, signs, product labels, training materials, and bulletins.
Ability to multitask, set priorities, present information professionally, and work with all levels of the organization.
Personal initiative and follow-through to completion.
Ability to work as part of a team in a fast-paced environment.
Possesses abilities and skills for effective production, merchandising, and customer service related to the sale of merchandise.
Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate production equipment.
Must be able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices and safety.
Experience in grocery retail and customer service.
Experience operating a cash register and making change.

Responsibilities

Greet customers promptly and provide excellent service.
Be prompt, tactful, calm, courteous, and professional in all interactions.
Help design and create floral arrangements and other items to fill customer orders.
Package orders effectively, safely, and efficiently.
Keep merchandise and supplies in their proper areas.
Maintain customer records and files properly.
Help customers locate and select items.
Handle telephone calls and orders promptly and courteously.
Assist with decorating and merchandising the department.
Keep carts, tools, and supplies in their designated areas and organized.
Keep floors clean, safe, and free from clutter.
Maintain plants, process and prepare flower arrangements, and fill balloons.
Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation for merchandise.
Follow company policies and procedures, as well as state and federal laws.
Operate a cash register in accordance with company procedures, as applicable.
Remain flexible to work weekends and holidays as needed.