Floral/Clerk

Kroger•Charlottesville, VA

About The Position

Assist with the design and merchandising of floral items and arrangements for display and sale or in response to customer requests. Provide customer service and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Maintain plants, process flowers and arrangements, fill balloons, and help keep the department clean, safe, organized, and properly merchandised. The role may include operating a cash register and requires flexibility to work weekends and holidays as needed. The essential functions must be performed with or without reasonable accommodation.

Requirements

Demonstrated effective written and oral communication skills.
Ability to read shelf tags, signs, product labels, training materials, and bulletins.
Ability to multitask, set priorities, present information professionally, and work with all levels of the organization.
Personal initiative and follow-through to completion.
Ability to work as part of a team in a fast-paced environment.
Abilities and skills for effective production, merchandising, and customer service related to the sale of merchandise.
Ability to work with various cleaning solutions, safely use sharp tools, and carefully operate production equipment.

Nice To Haves

Past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices and safety.
Experience in grocery retail and customer service.
Experience operating a cash register and making change.

Responsibilities

Greet customers promptly and provide great service.
Remain prompt, tactful, calm, courteous, and professional in all interactions.
Help design and create floral arrangements and other items to fill customer orders.
Package orders effectively, safely, and efficiently.
Keep merchandise and supplies in their proper areas.
Maintain customer records and files properly.
Help customers locate and select items.
Handle telephone calls and orders promptly and courteously.
Assist with decorating and merchandising the department.
Keep carts, tools, and supplies in designated areas and well organized.
Keep floors clean, safe, and free from clutter.
Maintain plants, process and prepare flower arrangements, and fill balloons.
Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation for merchandise.
Adhere to company policies and procedures and applicable state and federal laws.
Operate a cash register in accordance with company procedures, as applicable.
Work weekends and holidays as needed.
Perform the essential functions of the position with or without reasonable accommodation.