Floral Clerk

Hy-Vee, Inc.•Fairmont, MN
•$12 - $14•Onsite

About The Position

The Floral Clerk assists customers with floral orders and helps create beginning-level floral designs. The role includes preparing and replenishing floral products, keeping the department stocked and attractive, and providing warm, attentive customer service. Clerks may build balloon bouquets, send floral orders, and help customers select arrangements. Training is provided.

Requirements

  • Commitment to Hy-Vee's mission and a genuine passion for helping customers.
  • Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
  • Ability to apply math skills, including fractions, decimals, and percentages.
  • Clear communication with customers and co-workers and a positive team approach.
  • Ability to maintain confidentiality of customer order details.
  • Less than a high school diploma or equivalent experience is accepted.

Nice To Haves

  • Six months of similar or related work experience preferred.

Responsibilities

  • Greet customers and assist with floral orders in person or by phone, completing required order paperwork.
  • Prepare, finish, and replenish small floral and greenery arrangements, corsages, boutonnieres, roses, carnations, balloon bouquets, bows, and other floral items.
  • Send and retrieve FTD, Teleflora, and computer orders, while maintaining confidentiality about order details.
  • Review floral products for freshness and anticipate the department's daily product needs.
  • Water plants and maintain the appearance and cleanliness of the department, including coolers, counters, floors, and sinks.
  • Prepare the daily delivery list and deliver orders as needed.
  • Unload trucks, store and check in product, put product away, and process invoices as needed.
  • Operate the department register, receive payments, and make change as applicable.
  • Remove trash promptly and assist with general department upkeep.
  • Answer the phone promptly and provide helpful customer service.
  • Follow the dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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