FLORAL/CLERK

The Kroger Co.•Bloomfield Hills, MI

10h

About The Position

Assist with the design and merchandising of floral items and arrangements for display, sale, or customer requests. Provide customer service, help prepare and maintain floral merchandise, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Demonstrated effective written and oral communication skills.
Ability to read shelf tags, signs, product labels, training materials, and bulletins.
Ability to multitask, set priorities, present information professionally, and work with all levels of the organization.
Personal initiative and follow-through to completion.
Ability to work as part of a team in a fast-paced environment.
Abilities and skills for effective production, merchandising, and customer service related to merchandise sales.
Ability to work safely with various cleaning solutions, use sharp tools, and carefully operate production equipment.

Nice To Haves

A past work record reflecting dependability and integrity.
Knowledge of applicable laws and regulations related to employment practices and safety.
Experience in grocery retail and customer service.
Experience operating a cash register and making change.

Responsibilities

Greet customers promptly and provide excellent service.
Interact with customers in a prompt, tactful, calm, courteous, and professional manner.
Help design and create floral arrangements and other items to fill customer orders.
Package orders safely and efficiently.
Keep merchandise and supplies in their proper areas.
Maintain customer records and files.
Help customers locate and select items.
Handle telephone calls and orders promptly and courteously.
Assist with decorating and merchandising the department.
Keep carts, tools, and supplies organized in their designated areas.
Keep floors clean, safe, and free from clutter.
Maintain plants; process and prepare flower arrangements; and fill balloons.
Maintain signage, product rotation, freshness, quantity, quality, and proper merchandise space allocation.
Follow company policies and procedures and applicable state and federal laws.
Operate the cash register in accordance with company procedures, as applicable.
Work weekends and holidays as needed.
Perform the essential functions of the position with or without reasonable accommodation.