About The Position

Seasonal Floorstaff at Largo Mall 8 through January 14, 2027, paid $15.50 per hour. Team members may be assigned to the Box Office, Concession Stand, or as an Usher based on theatre needs and employee availability. Their primary responsibility is ensuring guests receive exceptional service while representing Regal consistently with its mission and policies. Team members are expected to attend regularly, handle emergency situations when called upon, perform general cleaning, and follow the company dress code. The position involves completing assigned duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Requirements

  • Complete, or be making progress toward completing, the cast certification program as a cast member and box office cashier.
  • Possess good public-speaking and listening skills and communicate clearly and directly.
  • Perform calculations quickly and accurately and identify and correct errors.
  • Identify problems, gather relevant data, evaluate information, recognize alternatives, and reach evidence-based conclusions.
  • Take action beyond what is necessarily called for and perform under pressure or opposition.
  • Communicate effectively with customers, coworkers, and management.
  • Establish goals, budget time, and set priorities to achieve objectives.
  • If assigned to sell or serve alcohol, meet the legal minimum age, complete legally required state or local training and obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.
  • Meet the position’s physical demands, including frequently standing, walking, sitting, using hands, reaching, and talking or hearing; occasionally climbing or balancing, stooping, kneeling, crouching, or crawling; and occasionally lifting up to 60 pounds. Required vision includes close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Provide exceptional guest service and represent Regal in accordance with its mission and policies.
  • Maintain regular and consistent attendance, respond to emergency situations when called upon, perform general cleaning, and comply with the company dress code.
  • At the Box Office, operate the POS system and accurately handle cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons.
  • Promote premium viewing experiences and the Regal Crown Club program; sell tickets in accordance with the MPAA rating system and company policy.
  • Respond to guest phone calls and questions in accordance with the guest service philosophy.
  • At concessions, operate the POS system and accurately handle payments, redeemed coupons, and concession stock inventory.
  • Prepare, operate, and clean concession equipment; promote the Regal Crown Club program and upsell concession items.
  • Comply with applicable food safety laws and laws governing breaks and meal periods; maintain required alcohol certifications and training where applicable.
  • Read and understand training materials, including those covering sexual harassment and discrimination.
  • As an Usher, tear tickets, collect and deposit ticket stubs, and direct patrons to auditoriums.
  • Inspect backpacks and packages when applicable, manage crowd control, and help guests find seats.
  • Enforce the MPAA rating system and inspect auditoriums to monitor picture and sound quality, prevent film and content theft, and help maintain a safe environment.
  • Report problems, discrepancies, or unusual situations to management.
  • Perform in-auditorium concession sales as directed by management.
  • Clean auditoriums after scheduled shows and maintain clean restrooms, lobby, hallways, and other areas outside the auditorium.
  • Monitor theatre vending equipment for cleanliness and proper operation.
  • Assist with opening and closing duties as assigned by management.

Benefits

  • Free movie passes
  • Discounted concessions at any Regal location
  • Eligibility to participate in the 401(k) retirement plan with company match after reaching age 21 and completing six months of service
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