About The Position

Regal is hiring seasonal Floorstaff at Largo Mall 8 through January 14, 2027, at $15.50 per hour. Team members may be assigned to the Box Office, Concession Stand, or as an Usher based on theatre needs and employee availability. The primary responsibility is to ensure guests receive exceptional service while representing Regal consistently with its mission and policies. General expectations include regular and consistent attendance, responding to emergency situations when called upon, general cleaning, and following the company dress code. Box Office duties include operating the point-of-sale system and accurately handling cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons. Staff promote premium viewing experiences and the Regal Crown Club, sell tickets according to the MPAA rating system and company policy, and respond to guest calls and questions in keeping with Regal’s guest-service philosophy. Concession duties include operating the point-of-sale system, accurately handling payments and concession inventory, promoting the Regal Crown Club, and operating, preparing, and cleaning concession equipment. Staff perform suggestive selling, comply with food-safety laws and applicable break and meal-period laws, and maintain any required alcohol certification and training. If assigned to sell or serve alcohol, employees must meet the applicable legal age requirement and complete required training. Employees must read and understand training materials on subjects including sexual harassment and discrimination. Usher duties include collecting and depositing ticket stubs, directing patrons, inspecting backpacks and packages when applicable, managing crowds, helping guests find seats, and enforcing the MPAA rating system. Ushers conduct auditorium inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe environment. They report problems or unusual situations to management, perform in-auditorium concession sales as directed, clean auditoriums and other theatre areas, monitor vending equipment, and assist with assigned opening and closing duties. Successful performance requires the ability to carry out essential duties satisfactorily. Reasonable accommodations may be made for individuals with disabilities. Employees must complete the cast certification program as a cast member and box office cashier, or be progressing toward completion. Assigned alcohol service duties require applicable legal training and certification as well as Regal Responsible Beverage Server training through Regal Online University. The role also calls for effective public speaking and listening, clear communication, accurate calculations, problem-solving and sound judgment under pressure, strong interpersonal skills, and the ability to set goals, manage time, and prioritize work. The job involves frequently standing, walking, sitting, using hands, reaching, and talking or hearing; occasional climbing or balancing, and stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds. Vision requirements include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Requirements

  • Completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion.
  • If assigned to sell or serve alcohol, meet the applicable legal age requirement, complete legally required state or local training and certification, and complete Regal Responsible Beverage Server training on Regal Online University.
  • Good public-speaking and listening skills, with the ability to respond clearly and directly.
  • Ability to perform calculations quickly and accurately and identify and correct errors.
  • Ability to identify problems, gather relevant information, evaluate alternatives, reach evidence-based conclusions, take initiative, and perform under pressure or opposition.
  • Excellent communication skills with customers, co-workers, and management; ability to establish goals, manage time, and set priorities.
  • Ability to perform the described physical duties, including occasional lifting of up to 60 pounds, with reasonable accommodations where applicable.

Responsibilities

  • Provide exceptional guest service and represent Regal consistently with its mission and policies.
  • Maintain regular and consistent attendance, respond to emergencies when called upon, perform general cleaning, and comply with the company dress code.
  • Operate the Box Office point-of-sale system and accurately handle cash drawers, cards, travelers’ checks, gift cards, discount tickets, passes, and coupons.
  • Promote premium viewing experiences and the Regal Crown Club, sell tickets in accordance with the MPAA rating system and company policy, and respond to guest calls and questions.
  • Operate the concession point-of-sale system; accurately handle payments and concession inventory; promote the Regal Crown Club; and operate, prepare, and clean concession equipment.
  • Perform suggestive selling and comply with applicable food-safety, break, and meal-period laws.
  • Maintain required alcohol certifications and training when applicable; meet the legal age requirement when assigned to sell or serve alcohol.
  • Read and understand assigned training materials, including materials on sexual harassment and discrimination.
  • Collect and deposit ticket stubs, direct patrons, inspect backpacks and packages when applicable, manage crowds, help guests find seats, and enforce the MPAA rating system.
  • Inspect auditoriums for picture and sound quality, film and content theft, and a safe environment; report problems or unusual situations to management.
  • Perform in-auditorium concession sales as directed, clean auditoriums and other theatre areas, monitor vending equipment, and assist with assigned opening and closing duties.

Benefits

  • Free movie passes at any Regal location.
  • Discounted concessions at any Regal location.
  • 401(k) retirement plan with company match for team members aged 21 or older who have completed six months of service.
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