Floor Stocker - Berlin MA

L.L.Bean • Hudson, MA

15d • Onsite

About The Position

L.L.Bean is hiring temporary, part-time Floor Stockers for its retail team. The role receives, processes, and stocks merchandise; processes returned merchandise according to its assigned disposition; and supports other operational needs, including store utility work and customer carry-outs. The position also contributes to customer service, merchandising, inventory organization, store recovery, and department floor sets.

Floor Stockers work in a fast-paced, physically demanding retail environment, handling merchandise and supplies, using an RF device and basic computer systems, and meeting a units-per-hour production standard. Employees are expected to work accurately, collaborate respectfully with colleagues and customers from a variety of backgrounds, and follow all safety policies and procedures.

Requirements

• High school diploma or GED.
• Some experience required.
• Strong attention to detail and accuracy.
• Solid communication and interpersonal skills.
• Ability to collaborate in a retail environment and serve customers and teams from a variety of backgrounds.
• Ability to multitask and change tasks frequently.
• Comfort working in a fast-paced, physically demanding environment.
• Ability to meet the units-per-hour production standard.
• Basic computer skills.
• Positive, energetic attitude and ability to work as a team player.

Responsibilities

• Transfer racks and skids from trucks into the back-stock receiving area.
• Receive and scan cases using an RF device; open cases and sort merchandise into carts by department for stocking.
• Prepare merchandise to floor-ready standards, including proper folding, stickers, and packaging.
• Replenish store supplies such as catalogs, bags, gift boxes, shopping totes, hangers, and flyers.
• Retrieve returns, pick-and-ship orders, monogramming, and alterations.
• Assist with coordinating supplies and fixtures and setting up campus events as needed.
• Determine dispositions for returned and rejected merchandise; retag and prepare products for the sales floor.
• Scan out and package second-quality products for Returns, and determine whether third-quality products go to the Employee Store or are defaced and destroyed.
• Complete reprocessing work and verify accuracy by reviewing online reports.
• Change prices and retag products as necessary using tagging guns.
• Audit customer shipment orders against paperwork for accuracy, including product, contact information, and Pro Serve services.
• Pack pick-and-ship orders, complete online documentation, and stage shipments for UPS pickup.
• Maintain a clean, organized workspace and assist with daily upkeep and recycling.
• Work with leadership to maintain the organization and flow of designated back-of-house workstations and support inventory control and accuracy.
• Follow safety rules and procedures, report unsafe acts or conditions, and use safe practices for universal waste disposal and hazardous-material returns.
• Provide exceptional customer service using the GUIDE selling model.
• Stock merchandise on fixtures according to merchandising standards in the Visual Standards Handbook, retrieve additional stock and sizes, and organize backstock by Item ID and size.
• Assist with store recovery and departmental floor sets as directed by the Home Office.
• Contribute to a safe and healthy workplace by following safety policies, reporting unsafe conditions or at-risk behaviors, and working safely.

Benefits

• Benefits package with programs and perks designed to support health and financial goals.
• Programs and perks intended to support work-life balance and time to recharge outdoors.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED