3rd shift Floor/Maintenance Technician - Spartanburg Marriott

Mainsail Lodging & Development•Spartanburg, SC

About The Position

The Floor/Maintenance Technician assists with the operation, maintenance, service, and repair of equipment, handles guest requests and work orders, and performs work safely and efficiently. The position performs floor care throughout the hotel, including hard surfaces and carpeting, and conducts routine cleaning and maintenance of floor equipment. It also supports hotel building systems and equipment through repairs and preventative maintenance, including plumbing and vacuum equipment.

Requirements

Knowledge and skills in using power equipment, conventional and high-speed floor machines, carpet-cleaning equipment, wet, dry, and power vacuum equipment, and push sweepers.
Experience with hotel building systems or in a hospitality-related maintenance field.
Excellent written and verbal communication skills.
Strong customer service skills.
Ability to use tablets, iPads, and computers.
Ability and eagerness to work as part of a team to achieve goals and complete projects.
Basic knowledge of plumbing and fire alarm systems.
Ability to work long hours if needed.
Strong sense of ownership.
High school diploma, equivalent, or higher.
Ability to sit or stand for extended periods, bend, and lift or pull 50 pounds.
Ability to communicate clearly.
Ability to make sound judgments quickly and manage multiple tasks while progressing toward deadlines.
Ability to work independently, take direction, and provide direction to others.
Ability to manage differing personalities within the property, resort, and community.
Ability to maintain a high degree of confidentiality.
Ability to work effectively in stressful, high-pressure situations and anticipate, prevent, identify, and solve workplace problems.

Responsibilities

Perform floor care and maintenance throughout the hotel, including hard surfaces and carpeting.
Clean and perform routine maintenance on floor equipment.
Handle and complete guest maintenance requests in a timely manner.
Conduct periodic tours of the property and exterior perimeter to remove debris and trash and examine lighting.
Perform repair and preventative maintenance on plumbing, vacuum, and other equipment throughout the hotel.
Report emergencies and safety hazards immediately and assist with safety concerns.
Keep the maintenance area or department clean and orderly, including cleaning, inspecting, and inventorying tools, parts, and supplies.
Promote safety and safe work practices across departments and throughout the hotel.
Communicate daily activities and work orders to other shifts using approved methods and standards.
Interact with hotel guests to resolve maintenance issues professionally and courteously, in line with Mainsail standards.
Comply with Mainsail Lodging and Development standards and regulations to support safe and efficient hotel operations.
Perform other duties as reasonably assigned.