Floor Houseperson | Delray Beach Fairfield Inn

Shaner Hotels•Delray Beach, FL

About The Position

The Floor Houseperson cleans and services assigned hotel public spaces in accordance with franchise and hotel standards. The role maintains quality and cleanliness throughout daily assignments, responds to guest requests and complaints, and reports maintenance deficiencies. The Floor Houseperson must follow housekeeping, safety, and security procedures, protect guest-room confidentiality and security, and return and restock the cart at the end of each shift. Additional deep-cleaning and seasonal-cleaning tasks may be scheduled, along with other assigned duties. The position requires availability for a flexible schedule, including weekends, holidays, and varied shifts.

Requirements

  • At least one year of cleaning experience.
  • Ability to satisfactorily communicate with guests, management, and co-workers so they can understand.
  • Knowledge of proper chemical handling.

Nice To Haves

  • Previous hotel experience preferred.
  • Bilingual English/Spanish is a plus.

Responsibilities

  • Clean and service assigned public spaces according to franchise and hotel standards.
  • Maintain established standards of quality and cleanliness throughout daily assignments.
  • Handle guest complaints and requests, ensuring guest satisfaction.
  • Report maintenance deficiencies.
  • Observe house, safety, housekeeping, and security procedures.
  • Ensure the confidentiality and security of all guest rooms.
  • Return and restock the cart at the end of the shift.
  • Complete scheduled deep-cleaning and seasonal-cleaning functions.
  • Perform other duties as assigned.
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