Floor Care Specialist

Mary Free Bed Rehabilitation Hospital•Grand Rapids, MI

13d•Onsite

About The Position

Maintains a clean and safe environment inside and outside the hospital by performing floor-care and other cleaning duties according to departmental techniques, procedures, and needs. The position works Monday through Friday from 8:00 a.m. to 4:30 p.m., with every-other-weekend and holiday rotation; scheduled work may also include a variety of shifts. The role includes routine and scheduled floor cleaning, carpet care, equipment and materials upkeep, and cleaning assigned areas as needed. The specialist is expected to provide excellent customer service, promote teamwork and direct communication, handle confidential information discreetly and sensitively, and contribute to quality improvement by identifying problems and seeking solutions. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital providing inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics, and home and community programs. Its mission is restoring hope and freedom through rehabilitation.

Requirements

High school diploma or equivalent preferred.
Prior environmental services experience, or demonstrate proficiency through pre- and post-assessment within 30 days of hire.
Ability to communicate orally and/or in writing and follow directions.
Ability to remain stationary for the majority of the time.
Ability to move around the work location frequently.
Ability to use department-specific equipment frequently.
Ability to receive and communicate information and ideas for understanding frequently.
Ability to use a keyboard occasionally and ascend or descend equipment or a ladder occasionally.
Ability to transport, position, and/or exert force up to 10, 25, and 50 pounds occasionally.

Nice To Haves

High school diploma or equivalent.
Prior environmental services experience.

Responsibilities

Sweep, dust mop, and wet mop floors and stairways as needed.
Auto-scrub VCT, porcelain, ceramic, and quarry tile daily.
Auto-scrub and deep-clean patient room laminate floors according to schedule.
Perform hard-floor care processes on VCT floors, including stripping, preparation, finish application, deep scrubbing and recoating, burnishing, and daily maintenance.
Spot-clean carpeted areas daily.
Extract carpeted areas, including elevators, according to the carpet-cleaning schedule.
Deep-clean restroom floors according to schedule.
Maintain equipment and materials in a clean and orderly manner.
Clean and wash windows in assigned areas as needed, including administrative offices, public lavatories, lounges, and public areas.
Perform other duties as assigned by the manager.
Demonstrate excellent customer service and standards of behavior, and encourage, coach, and monitor these standards in team members.
Promote teamwork and direct communication with co-workers, and handle confidential information discreetly and sensitively.
Identify problems and seek solutions as part of quality improvement efforts.
Promote patient and family satisfaction and participate in departmental efforts to monitor and report customer service.