Floating Teller - West Orlando/Lake County
About The Position
Financial Freedom Happens Here – and it starts with YOU. At FAIRWINDS Credit Union, we’re more than a workplace; we’re a team on a mission. Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial freedom - for our members and for you. As a Floating Member Service Representative in the West Orlando/Lake County area, you’ll be the first step in helping our members live financially free. This unique opportunity is perfect for someone who enjoys variety, adaptability, and stepping in where help is most needed. You will serve at different branches throughout West Orlando/Lake County, supporting teams, covering absences, and ensuring consistent member experiences no matter the location. This role offers a base pay of $18.00 per hour. Due to the travel requirements across multiple locations, crewmembers in the Floating role receive an additional $160.00 driving stipend per paycheck, with the opportunity to self-promote and receive a pay increase in your first year!
Requirements
- Flexibility to work at various branch locations across the Metro Orlando area
- Reliable transportation and willingness to travel daily within a designated region
- A strong desire to serve others and help them improve their financial lives.
- Excellent communication skills and a professional, positive attitude.
- Comfortable handling cash and working with technology in a fast-paced environment.
- Detail-oriented with strong problem-solving skills and a willingness to learn.
- Previous customer service, retail, or cash handling experience is a plus, but not required; we’ll train the right person with the right attitude!
Responsibilities
- Welcome members with a friendly and professional attitude, ensuring every interaction is personal and positive.
- Perform routine teller transactions with accuracy and efficiency, including deposits, withdrawals, loan payments, and check cashing.
- Learning and adapting quickly to different branch teams, processes, and member needs.
- Educate members on FAIRWINDS products, services, and digital tools such as mobile and online banking, helping them manage their finances more conveniently.
- Assist members with account questions, service issues, and general inquiries, escalating as needed to resolve concerns quickly.
- Maintain balancing standards and operational compliance for all transactions.
- Support branch goals by identifying member needs and referring them to appropriate teammates for lending, account services, or investment solutions.
- Maintain the appearance and organization of your teller station and the branch environment.
- Participate in individual and team coaching sessions to build product knowledge and improve member service skills.
- Live and model The FAIRWINDS Way values in everything you do.
Benefits
- 11 paid holidays
- Generous paid time off
- 6% 401(k) match
- Eligible for a $700 annual contribution to your Health Savings Account
- Comprehensive maternity leave program
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Leadership development
- Tuition assistance
- Advancement opportunities
- Rewards for financial wellness through our Debt Free Club and Dave Ramsey’s SmartDollar program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
