Floating Teller - West Orlando/Lake County

FAIRWINDS Credit Union•Orlando, FL

21h•Hybrid

About The Position

FAIRWINDS Credit Union is seeking a Floating Member Service Representative for the West Orlando/Lake County area. This role is ideal for individuals who enjoy variety and adaptability, as they will serve at different branches throughout the region to support teams, cover absences, and ensure consistent member experiences. The position offers a base pay of $18.00 per hour, an additional $160.00 driving stipend per paycheck due to travel requirements, and opportunities for pay increases within the first year.

Requirements

Flexibility to work at various branch locations across the Metro Orlando area
Reliable transportation and willingness to travel daily within a designated region
A strong desire to serve others and help them improve their financial lives.
Excellent communication skills and a professional, positive attitude.
Comfortable handling cash and working with technology in a fast-paced environment.
Detail-oriented with strong problem-solving skills and a willingness to learn.

Nice To Haves

Previous customer service, retail, or cash handling experience is a plus, but not required; we’ll train the right person with the right attitude!

Responsibilities

Welcome members with a friendly and professional attitude, ensuring every interaction is personal and positive.
Perform routine teller transactions with accuracy and efficiency, including deposits, withdrawals, loan payments, and check cashing.
Learning and adapting quickly to different branch teams, processes, and member needs.
Educate members on FAIRWINDS products, services, and digital tools such as mobile and online banking, helping them manage their finances more conveniently.
Assist members with account questions, service issues, and general inquiries, escalating as needed to resolve concerns quickly.
Maintain balancing standards and operational compliance for all transactions.
Support branch goals by identifying member needs and referring them to appropriate teammates for lending, account services, or investment solutions.
Maintain the appearance and organization of your teller station and the branch environment.
Participate in individual and team coaching sessions to build product knowledge and improve member service skills.
Live and model The FAIRWINDS Way values in everything you do.

Benefits

11 paid holidays
Generous paid time off
6% 401(k) match
$700 annual contribution to Health Savings Account
Comprehensive maternity leave program
Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Leadership development
Tuition assistance
Advancement opportunities
Rewards for financial wellness through Debt Free Club and Dave Ramsey’s SmartDollar program