Floating Property Manager

Mission Rock Residential • Aurora, CO

4d

About The Position

The Floating Property Manager is accountable for day-to-day property operations across multiple locations in Denver, Colorado. The role oversees property value and performance, leads leasing and service professionals, and improves residents’ rental experience through exceptional customer service. The manager works to meet owner expectations, maintain Mission Rock standards, and foster a collaborative, engaged team. The position requires property management experience and familiarity with the multi-housing market, Fair Housing practices, and applicable industry and legislative requirements.

Requirements

• Proven ability to lead and develop a team while driving financial goals.
• Deep understanding of the multi-housing market, legislative changes, and market conditions at both macro and submarket levels.
• Strong customer-service and communication skills and emotional intelligence, with a willingness to go the extra mile to build rapport with residents and team members.
• Strong organizational and time-management skills.
• Ability and desire to empathize, collaborate, and engage with others.
• Desire to improve the lives of others.
• 4–5 years of customer service or sales experience.
• 2–4 years of experience managing and developing a team.
• Adherence to Fair Housing best practices, personally and across the team.
• Advanced computer skills, including familiarity with Microsoft Suite and Yardi Voyager.
• Solution-oriented aptitude and attention to detail.
• Property management skills and experience.
• Authorization to work for any U.S. employer; the company is unable to sponsor or take over sponsorship of an employment visa.

Responsibilities

• Lead a dynamic team by modeling Mission Rock’s culture and emphasizing collaboration, communication, and transparency.
• Develop and manage the property budget to meet or exceed owner expectations.
• Ensure optimal property performance across the physical asset, operations, and resident and team-member sentiment.
• Work with the Service Manager and Service team to ensure apartment homes and turns meet Mission Rock standards.
• Evaluate the property daily for curb appeal and cleanliness from the perspective of residents and owners.
• Manage resident relationships and events, modeling the company’s commitment to high-quality service.
• Coordinate and maintain vendor partnerships, including landscaping, cleaning, and pest control providers.
• Oversee effective communication with residents, clients, team members, and vendor partners, and hold the team accountable for consistent, quality interactions.
• Develop team members, including the Assistant Property Manager, Leasing Consultants, and Service Team Members.
• Oversee the quality of the leasing process and file execution, and stay informed about industry and legislative requirements.
• Maintain a neat office and clubhouse and help keep the community clean, while driving team accountability for the work environment.

Benefits

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a floating holiday and volunteer day
• Accrued sick time
• 15 days (120 hours) of vacation time in the first year, with more thereafter
• Housing discount opportunity
• 401(k) with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Employer-sponsored short-term and long-term disability plans
• Company-paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed