Floating Property Manager - Affordable

LLOYD COMPANIES INC•Sioux Falls, SD

About The Position

The Floating Property Manager oversees affordable housing property operations, taking initiative to keep properties running smoothly and looking their best. The role is highly relationship-driven and requires strong communication, sound judgment, attention to detail, flexibility, and a genuine interest in helping people, including residents who may have faced significant challenges. The manager supports leasing and marketing, resident services, affordable-program compliance, property upkeep, financial and vendor coordination, and preparation for inspections. The role may also supervise assistant managers, maintenance staff, and caretakers, with responsibility for employee development and day-to-day direction in accordance with company policies and applicable laws.

Requirements

Love helping people and building relationships.
Communicate proactively, especially during conflict, and follow through on commitments.
Respond rapidly to phone calls and emails, typically within an hour.
Be punctual, typically arriving five minutes early.
Enjoy sales and meeting new people with different points of view.
Have strong attention to detail and take ownership of property assets and operations.
Plan for the future, embrace change, and remain flexible.
Be comfortable using technology and navigating a computer.
Be a creative thinker and problem solver; act ethically and do the right thing.
Have a safety-first mindset.
A bachelor's degree in a related field is helpful; otherwise, 1–2 years of equivalent property management experience will suffice.

Nice To Haves

A great sense of humor.
A bachelor's degree in a related field.

Responsibilities

Respond to calls and emails, and plan work using an outlook calendar.
Walk property areas to ensure they are clean and presentable.
Schedule tours and support leasing; understand affordable housing program guidelines to qualify prospective residents.
Update property social media, plan resident events and open houses, and develop other marketing ideas.
Maintain accurate records and files compliant with HUD and Section 8 requirements.
Review outstanding rent and contact residents who are behind, offering solutions before initiating evictions.
Assist residents and prospective residents throughout the day.
Schedule move-ins and inspect apartments to ensure they are clean and ready for new residents.
Complete annual resident recertifications.
Prepare for South Dakota Housing Development Authority inspections and promptly address findings.
Order inventory after comparing prices.
Conduct move-out inspections, charge residents for damages when appropriate, and schedule vendors so apartments can be marketed and re-leased quickly.
Address resident concerns and resolve problems promptly.
Submit vendor invoices for payment.
Communicate with maintenance staff to ensure requests are completed quickly and vacant apartments are made ready for move-in.
Collect and compare bids for special projects to seek quality work at a competitive price.
Ensure necessary contracts, such as snow removal and lawn care, are in place and maintain vendor communication.
Verify that advertised pricing is accurate on property marketing websites.
Stay informed about company policies and procedures through training emails and other communications.
Treat people equally and fairly, follow through, respond promptly, and remain flexible to handle unplanned needs.
May interview, hire, develop, and train employees with human resources assistance; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.