Floating Property Manager

Nevada HAND Inc•Las Vegas, NV

About The Position

The Floating Property Manager oversees property operations and provides coverage when a designated Property Manager is absent. The role involves travel among properties and working with Property Managers on lease-up initiatives, recertifications, compliance audits, and other operational needs. The Floating Property Manager delivers property orientation and onboarding programs, leads special projects, and manages and coaches team members to support strong customer service and performance. The role also works with Human Resources to promote consistent and fair employee treatment in accordance with company policy. Responsibilities span property operations, accounting, fiscal performance, regulatory compliance, facilities and maintenance, risk management, resident relations, employee supervision, and marketing. The manager works with district, area, property, maintenance, accounting, and human resources colleagues to maintain properties, support leasing and compliance, supervise staff, and address resident and operational needs. The position requires frequent travel to various properties, a flexible work schedule, and reliable transportation.

Requirements

Bachelor’s degree preferred; alternatively, a trade-school completion certificate and 3 or more years of related experience and/or training, or an equivalent combination of education and experience.
At least 3 years of multifamily housing management experience.
At least 2 years of supervisory experience.
Required knowledge of Section 42 compliance.
TCS or COS certification, or ability to become certified within 6 months at company expense.
Ability to obtain a sheriff’s work card license.
Excellent communication, organizational, and leadership skills.
Ability to respond to unexpected issues, handle changing priorities, establish priorities independently, manage time effectively, and complete assigned objectives and projects.
Ability to analyze financial statements and make decisions to improve revenue streams and cost efficiencies.
Ability to support and motivate staff, manage staffing levels, new construction, rehabilitation projects, and resident relations; multitask and delegate effectively.
Demonstrated competence with Microsoft Word, Excel, and Outlook and property management software such as MRI, Yardi, or Onesite.
Ability to read, write, and speak English.
Flexible work schedule and willingness to travel frequently to various properties.
Reliable transportation.
Ability to walk, stand, talk, stoop, kneel, reach, handle, and lift up to 20 pounds; lift files from ground level to 4 feet and move them between shelves.
Ability to walk throughout properties, use a computer keyboard, mouse, calculator, and telephone, sit at a desk for extended periods, and meet the stated vision requirements.
Ability to work in extreme cold or heat during seasonal property walks.
Ability to perform light work, exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently.

Nice To Haves

Bachelor’s degree.
Professional designation such as ARM, CAPS, or CPM.
Bilingual Spanish/English.

Responsibilities

Oversee property operations and provide coverage in the absence of designated Property Managers; travel among properties to support operational needs.
Work with district, area, property, and on-site teams to maintain each property’s physical integrity and follow the HPM On-site Operations Manual.
Manage property accounting functions involving delinquent accounts, resident receivables, petty cash, resident charges, and invoices; validate and submit invoices for payment.
Perform property site and ledger audits, report results to senior management, and identify staff training needs.
Support lease-up initiatives, recertifications, compliance audits, and new-property lease-ups, including marketing, communications, and lease-up team management.
Collect rents and security deposits in accordance with rent collection procedures.
Assist with annual budget preparation and monitor property fiscal status; support planning and execution of capital improvement projects.
Maintain required program certifications and ensure compliance with applicable regulatory requirements, including Fair Housing, HUD, TCAC, and COS.
Complete annual and interim recertifications accurately and on schedule; assist with inspections and coordinate preparation and follow-up for REAC inspections.
Maintain property files in accordance with regulatory guidelines and company policies and procedures.
Coordinate and document preventative maintenance inspections; conduct daily property walk-throughs and identify maintenance, safety, and landscaping needs.
Initiate maintenance work orders, monitor repairs, oversee vacant-unit turnover, and ensure compliance with fire and safety codes, hazardous-materials regulations, OSHA, and company quality specifications.
Maintain an updated map of utility routes and shutoffs.
Protect the security and confidentiality of resident files; work with maintenance staff to remediate hazards, ensure fire extinguishers are inspected, and complete incident and workers’ compensation reports.
Orient new residents, enforce leases and house rules, respond to tenant complaints, resolve problems, process evictions in accordance with applicable requirements, and participate in activities, meetings, training, and inspections.
Participate in hiring decisions; introduce, onboard, train, supervise, coach, and provide performance feedback to direct reports; support career development and maintain staff schedules and coverage.
Coordinate communications and training about policy updates and work with Property Managers and Human Resources to ensure fair and consistent employee treatment.
Support an inclusive, positive, team-oriented work environment.
Market units according to the approved marketing plan; support market research and leasing and marketing strategies.
Use property management software to enter transactions on time; review rental applications and leases; follow waiting-list guidelines; obtain required documentation and complete certifications.
Perform other duties necessary for the operation and support internal policies, procedures, risk management, and safety practices.
Coordinate work with other personnel and departments to support accurate and smooth workflow and information sharing.