Property Manager - Affordable

EVERGREEN REAL ESTATE SERVICES LLC•Evanston, IL

1d•$55,000 - $65,000•Onsite

About The Position

The Property Manager – Affordable Housing is responsible for the successful daily operations of one or more affordable housing communities, including operational, financial, compliance, and resident-relations functions. The role ensures adherence to HUD, LIHTC, and other applicable program regulations while maintaining a safe, supportive, and responsive environment for residents and staff. The Property Manager coaches and leads site teams, manages budgets, minimizes vacancy loss, promotes compliance excellence, and develops on-site staff, including mentoring the Assistant Property Manager and preparing team members for increased responsibilities. The position requires a high school diploma or GED and at least three years of on-site property management experience, including at least one year as a Property Manager in affordable housing. Prior supervisory experience is required. The employee must possess or obtain an Illinois Leasing Agent License within 120 days of employment if not already licensed for real estate in Illinois, and must have a valid driver’s license, auto insurance, and a reliable personal vehicle for frequent travel. The role may require evening, weekend, or emergency coverage as needed.

Requirements

High school diploma or GED.
At least 3 years of on-site property management experience, including at least 1 year as a Property Manager in affordable housing.
Prior supervisory experience.
Possess or obtain an Illinois Leasing Agent License within 120 days of employment if not already licensed for Real Estate in Illinois.
Valid driver’s license and auto insurance.
Reliable transportation and a reliable personal vehicle for frequent travel.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
Ability to work evenings, weekends, or emergencies as needed and provide occasional evening or weekend coverage.
Adaptable, collaborative, and service focused.
Ability to walk, stand, climb stairs, inspect units, access all property areas, and occasionally lift or move up to 25 pounds.

Nice To Haves

Associate’s or Bachelor’s degree.
Certified Occupancy Specialist (COS) certification.
Tax Credit Certification.
ARM or CAM certification.
Experience with OneSite or a similar property management system.
Understanding of compliance documentation and occupancy standards.

Responsibilities

Hire, supervise, train, and evaluate site staff, including Assistant Managers, Leasing Professionals, Maintenance, and Janitorial teams.
Provide ongoing guidance and developmental support, foster cross-training and leadership readiness, set performance expectations, conduct evaluations, and take disciplinary action as needed.
Maintain appropriate staffing levels and scheduling coverage; review and approve employee timesheets and coordinate with payroll.
Maximize occupancy through timely unit turnover, outreach marketing, and proactive leasing strategies.
Oversee tenant selection in accordance with the approved Resident Selection Plan and Affirmative Fair Housing Marketing Plan.
Ensure new-resident orientation and support retention through communication and engagement; coordinate with Resident Councils where applicable and refer residents to Social Service Coordinators when available.
Respond promptly and professionally to resident concerns, complaints, and suggestions.
Ensure compliance with HUD 4350.3, LIHTC, ADA, Fair Housing, Federal Credit Reporting Requirements as prescribed by the ERES, and municipal ordinances.
Maintain complete and accurate resident files and oversee timely certifications and recertifications.
Submit subsidy requests accurately and on time, follow up on accounts receivable from regulatory agencies, and maintain knowledge of regulatory changes through required training.
Assist with the annual operating budget, monitor expenditures, ensure budget adherence, review monthly financial reports, and submit variance explanations.
Collect rent and other charges promptly, deposit funds daily, work with tenants to minimize delinquency, and consult with the Supervisor about timely lease terminations for high delinquencies.
Monitor petty cash and submit reconciliations according to policy.
Schedule and supervise preventive, routine, and emergency maintenance; conduct regular property and unit inspections for quality and safety.
Procure and manage vendor and contractor services, obtain competitive bids as needed, and maintain organized, current vendor files, certificates of insurance, and warranties.
Conduct periodic market surveys to assess trends and pricing strategies.
Complete required reporting for ownership, lenders, and regulatory agencies in a timely and professional manner.
Represent Evergreen Real Estate Group positively with community groups, vendors, and external stakeholders.