Floating Leasing Professional

Sinatra & Company Managem•Buffalo, NY

About The Position

Sinatra and Co. is hiring a Floating Leasing Professional to support leasing and property management across different properties. The role works with the Property Management Team to lease apartments, support residents, maintain property presentation, and assist with marketing and retention efforts. The position requires a team-oriented approach, a professional and positive manner, and the ability to travel to different properties as needed. A flexible schedule, including weekends, is required.

Requirements

Remain professional and positive when interacting with prospects, residents, and team members.
Work collaboratively and act in the best interest of the organization.
Be proactive and think creatively about leasing initiatives, resident events, and workplace needs.
Possess excellent telephone, written, and verbal communication skills.
Have competent computer skills.
Possess a valid driver's license and reliable transportation.
Be willing and able to travel to different properties as needed.
Be able to work a flexible schedule, including weekends.

Nice To Haves

Three years of leasing experience in a garden-style apartment complex is preferred.
Yardi experience is preferred.

Responsibilities

Meet and screen prospective residents, show apartments, close leases, process applications promptly, follow up with prospects, and obtain signatures on leases and other paperwork before move-in.
Maintain an acceptable closing ratio and meet or exceed the 90% follow-up requirement in the CRM platform.
Regularly review unit availability and ensure its accuracy.
Monitor occupancy for apartments and other rentable items to meet or exceed budget expectations.
Place work orders for residents and vacant units as needed.
Tour the property daily to maintain curb appeal and remove trash or debris along the route.
Walk each unit before showing it, providing move-in keys, or other applicable situations.
Open and close the office daily and perform tasks that keep it clean and orderly, including refreshing kitchen and bathroom areas, organizing furniture and paperwork, emptying trash, sweeping, mopping, and cleaning surfaces.
Complete all additional training assigned through the Grace Hill platform.
Identify opportunities to request reviews after positive interactions with residents or prospects.
Assist with outreach marketing, event planning, market surveys, and community networking; monitor marketing collateral and communicate needs to the marketing department.
Maintain working knowledge of Fair Housing laws, rules, and regulations related to apartment leasing and management.
Assist with renewal notification distribution and follow-up.
Support resident retention efforts and other resident needs as applicable.
Complete additional tasks assigned by the Property Manager or other upper management.