Floating Food Service Manager D10

FiveStar Careers•Paducah, KY

About The Position

Floating Food Service Managers partner with the General Manager at their assigned FiveStar location to plan, supervise, and manage food service operations. They oversee communication, merchandising, customer service, food safety, storage, preparation, sanitation, staff supervision, and training in food service areas. The role requires working across different shifts, weekends, and holidays, as well as performing physical tasks in cold indoor environments and varying seasonal weather conditions.

Requirements

  • High school diploma or GED.
  • At least 1 year of food service experience.
  • At least 18 years old.
  • Valid driver’s license.
  • Basic computer skills.
  • Knowledge of food service equipment.
  • Professional appearance and a positive attitude.
  • Ability to work in a fast-paced environment and strong time management.
  • Team-oriented, customer-focused, honest, hardworking, and reliable attendance.
  • Ability to work a.m., p.m., and overnight shifts, weekends, and holidays.
  • Ability to stand, push, pull, reach, bend, squat, climb, walk, and lift up to 55 pounds daily.
  • Ability to work in cold indoor environments of 35 degrees or less, perform food service preparation, and work in varying seasonal weather conditions.

Responsibilities

  • Perform Customer Service Representative responsibilities proficiently.
  • Partner with the management team to ensure food service customer service meets company policies and procedures.
  • Stay informed about health and food safety regulations, including sanitation, storage, rotation, expiration dates, preparation, cooking, thawing, and temperatures.
  • Follow company food service policies and procedures for inventory control and ordering, food quality, equipment maintenance and cleaning, accounting, and food preparation production guides.
  • Follow up with General Managers on food service communications, including emails, weekly and monthly specials, and company-wide programs.
  • Manage merchandising, including signage, pricing, product freshness, and presentation.
  • Promote company food service sales promotions.
  • Collaborate with the General Manager to train and supervise staff in food service responsibilities.
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