Floating Assistant Seafood Team Lead

Northeast Grocery•Essex, VT

54d•$18 - $24•Onsite

About The Position

This role provides fast, friendly, helpful, and efficient service to all customers. The Floating Assistant Seafood Team Lead is responsible for assisting with the operation of the Seafood Department, including overseeing clerks, monitoring merchandising, rotation, and inventory levels to promote sales. This position also assists the Seafood Manager with budgeting, financial aspects, and ensuring customer orders are processed efficiently and accurately. The role supports multiple locations: Essex, South Burlington, Burlington, and Saint Albans.

Requirements

Must be at least 18 years of age.
Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
Satisfactory performance reviews.
Basic computer skills.
Strong communication skills.
High School Degree or equivalent.
6-12 months of related experience.

Responsibilities

Provide fast, friendly, helpful, and efficient customer service at all times.
Smile, make eye contact, and thank customers upon fulfilling their requests.
Maintain a neat, clean, and organized workstation according to 5S standards.
Assist with the day-to-day operation of the seafood department, including product merchandising, preparation, arrangements, displays, and inventory levels.
Assist with ordering all seafood product merchandise and supplies, and maintain product ordering in the absence of the seafood manager.
Assist the seafood manager with seafood department record-keeping (financial aspects, payroll, wrap).
Ensure a high level of customer service and courtesy within the seafood department, including accuracy of special orders.
Set seafood ice displays to correct corporate standards.
Ensure all associates adhere to company and state sanitation procedures and regulations.
Assist the Seafood Manager with the training and scheduling of new associates within the seafood department.
Read daily email communications from Seafood Merchandising and implement those directions.
Perform suggestive selling, sampling, and PA announcements.
Learn and maintain the computer-generated ordering system.
Control shrink through adherence to related policies and procedures.
Perform other related duties as assigned by management and adhere to all company policies and procedures.