Part Time Floating Assistant Manager - Storage Property
About The Position
A Floating Assistant Manager is a dynamic role that supports multiple properties, rather than being tied to just one location. This provides the opportunity to build relationships with a wider group of team members across the area and gain exposure to different property types, teams, and challenges. The variety keeps the role engaging, as no two days are exactly the same—each assignment brings new situations, priorities, and opportunities to make an impact. The role involves assisting customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhancing sales through rentals, insurance and moving supplies. It also includes providing excellent customer service by identifying storage needs and offering solutions, guiding new customers through rental processes, and resolving issues professionally and positively. The position requires maintaining daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keeping well-organized records and performing minor maintenance tasks and regular property inspections. Additionally, the role involves shopping local competitors in-person and online, reporting gathered information to supervisors, and performing additional marketing functions. Monitoring rates, specials, and revenue-related factors is also a key aspect. Daily administrative tasks include handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits, and completing auctions. If at a participating location, the role may involve assisting tenants with completing, processing, and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.
Requirements
- High school diploma/GED required
- Background screening will be conducted at time of hire.
- For positions that involve driving, a valid driver’s license and reliable transportation are required.
Nice To Haves
- Experience in sales or retail environment preferred
- Experience in fast-paced, customer service-related environment preferred
- Property Manager: At least one year of experience in property management experience preferred
Responsibilities
- Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
- Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
- Resolves issues professionally and positively
- Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
- Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
- Monitors rates, specials, and revenue-related factors
- Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
- If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.
Benefits
- Performance-based bonuses and incentives
- Regular team recognition events and awards
- The occasional “unofficial” title change to “Tenant Relations Guru” or “Operations Overachiever” for Top Performers
- Training exercises and continuous education
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
