Part Time Assistant Manager - Storage Property

Absolute Storage ManagementNashville, TN
Onsite

About The Position

This is a part-time Assistant Manager role, working 20 hours a week over 3 days. The ideal candidate is someone with a high sense of urgency, enjoys multitasking, and possesses strong intuition and people skills. They should be social, open, approachable, empathetic, outgoing, and effective in communication. The role involves assisting customers with rentals, providing excellent customer service, resolving issues, maintaining property cleanliness and organization, performing minor maintenance, conducting competitor analysis, managing administrative tasks including financial transactions, and potentially assisting with truck rentals. The company values integrity, communication, teamwork, excellence, and dedication, fostering a familial, peer-to-peer work culture that supports work-life balance and empowers team members.

Requirements

  • High school diploma/GED required
  • At least one year of experience in property management experience preferred
  • For positions that involve driving, a valid driver’s license and reliable transportation are required

Nice To Haves

  • Experience in sales or retail environment preferred
  • Experience in fast-paced, customer service-related environment preferred

Responsibilities

  • Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
  • Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
  • Resolves issues professionally and positively
  • Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
  • Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
  • Monitors rates, specials, and revenue-related factors
  • Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
  • If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.

Benefits

  • Performance-based bonuses and incentives
  • Regular team recognition events and awards
  • The occasional “unofficial” title change to “Tenant Relations Guru” or “Operations Overachiever” for Top Performers
  • Training exercises and continuous education
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