Float Universal Banker

Bank Of Springfield•Quincy, IL

18h•$18 - $20•Onsite

About The Position

Bank of Springfield is seeking a customer-focused Float Universal Banker to provide coverage across its Quincy branch locations as needed. The position is based at the Quincy Maine location, with travel to the Quincy 48th branch to provide coverage as needed. The role delivers customer service, processes transactions, assists with account openings, identifies opportunities to meet customers’ financial needs, and supports consistent branch operations. The salary range is $18.00–$20.00 per hour, depending on experience and qualifications. Compensation may also include bonuses, benefits, and other incentives.

Requirements

High school diploma or equivalent.
1–3 years of previous banking experience, including knowledge of banking products, policies, and procedures.
Proficiency with Microsoft Office products.
Excellent problem-solving, communication, customer service, follow-up, and organizational skills.
Ability to multitask effectively in a fast-paced environment.
Flexibility to travel between the Quincy Maine and Quincy 48th branch locations as business needs require.

Responsibilities

Welcome customers and provide accurate, timely, and courteous service.
Process monetary transactions, including cashing checks, accepting deposits, and processing loan and credit card payments.
Balance transactions and maintain accurate records.
Respond to customer inquiries and requests, providing appropriate assistance and solutions.
Prepare and process customer applications and documentation to open new accounts.
Maintain and strengthen relationships with existing customers to promote goodwill and identify additional banking needs.
Promote and cross-sell Bank of Springfield products and services.
Travel to the Quincy 48th branch to provide coverage as needed.
Adapt to branch needs while maintaining consistent service standards.
Perform other duties as assigned.