Float Universal Banker

Hancock Whitney Bank•Denham Springs, LA

About The Position

The Float Universal Banker builds and retains client relationships through proactive outreach, needs assessments, and consultative sales conversations. The role advises clients on financial products and services, promotes digital and self-service banking, handles routine transactions, manages lobby activity, and refers clients to internal specialists. The banker contributes to branch growth through pipeline development and community outreach while maintaining compliance, security, and risk-management standards. The position requires working financial center hours, including evenings and weekends, and travel as required.

Requirements

High school diploma or GED required.
At least 1 year of sales, client service, or retail experience required.
Demonstrated ability to build and expand client relationships.
Proficiency navigating multiple banking systems and digital tools.
NMLS registration under the SAFE Act of 2008 is required; employment is contingent upon successful registration and a background check.
Ability to work financial center hours, including evenings and weekends, and travel as required.
Ability to work under stress and meet deadlines.
Ability to lift, move, or carry approximately 50 pounds when required to perform essential job functions, subject to reasonable accommodation.

Nice To Haves

Bachelor’s degree preferred.
Prior banking experience preferred.
A Bachelor’s degree plus cash-handling and customer-service experience in retail or financial services may also be considered.

Responsibilities

Build, manage, and retain client relationships through proactive outreach, needs assessments, and consultative sales conversations.
Advise clients and match financial products and services to their goals.
Educate clients on mobile, online, ATM, and emerging digital banking solutions.
Process deposits, withdrawals, loan payments, and other routine financial center transactions accurately and efficiently.
Greet and direct clients, manage lobby activity, monitor risk, and support a positive client experience.
Identify and refer clients to mortgage, business banking, investment, and other internal partners for specialized needs.
Develop and maintain a sales pipeline to meet assigned goals and contribute to branch growth.
Follow risk-management, compliance, and security standards to maintain operational and financial soundness.
Participate in community outreach and business development activities to expand the client base.
Remain aware of surroundings, client behavior, and potential risk indicators to help ensure a safe environment.