Float Patient Service Representative

Lumexa Imaging • Hurst, TX

1d

About The Position

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional for a full-time Float Patient Service Representative role supporting multiple centers in Hurst, Arlington, Grand Prairie, Fossil Creek, and Keller. The position is Monday through Friday. The representative supports patient scheduling and registration, authorization and insurance verification, phone coverage, billing information, and patient records. The role requires handling a heavy patient volume while providing strong customer service and maintaining accurate patient data.

Requirements

• Experience in authorizations and insurance verification is needed.
• Ability to handle heavy patient volume.
• Strong customer service skills.
• Strong computer skills.
• Ability to multitask.

Nice To Haves

• 1–4 years of experience in a medical office setting or hospital is preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Mileage reimbursement
• Medical, dental, vision, life, and pharmacy plans
• 401(k) with employer contribution
• Paid short-term disability
• Paid vacation time
• PTO accrual beginning on day 1
• Colleague referral bonus program
• Monthly bonus opportunities
• Competitive shift differential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed