Float Patient Service Representative
About The Position
Lumexa Imaging partner Touchstone Medical Imaging is seeking a friendly, dependable Float Patient Service Representative to support multiple imaging centers. The role serves locations in Wheat Ridge, Thornton, Lafayette, Lakewood, and Uptown, with Aurora as an optional location. Travel between assigned locations is supported with mileage reimbursement. This is a full-time, Monday–Friday position with varying hours between 6:30 a.m. and 9 p.m., based on business needs. The representative helps patients access diagnostic imaging services by handling check-in, appointment scheduling, insurance verification and authorizations, phone calls, patient records, and billing-related documentation while delivering outstanding customer service.
Requirements
- Excellent customer service and communication skills.
- Strong computer and organizational skills.
- Ability to multitask in a fast-paced environment.
Nice To Haves
- At least one year of medical office or hospital experience.
- Experience with insurance verification and authorizations.
Responsibilities
- Welcome and check in patients.
- Schedule diagnostic imaging appointments.
- Verify insurance and obtain authorizations.
- Answer incoming phone calls.
- Check patients in and out.
- Maintain accurate patient records.
- Assist with billing-related documentation.
- Deliver outstanding customer service while supporting multiple imaging centers.
Benefits
- Monthly bonus opportunities.
- Mileage reimbursement for travel between assigned locations.
- Medical, dental, vision, life, and pharmacy benefits.
- 401(k) with employer contribution.
- Paid time off starting on Day 1.
- Paid vacation.
- Employee referral bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
