ATI Casual Flight Support Specialist

Air Transport International, Inc.•Wilmington, OH

About The Position

Air Transport International (ATI) is a supplemental FAR Part 121 charter airline headquartered in Wilmington, Ohio. It operates Boeing 757 and 767 cargo and combi passenger aircraft worldwide and specializes in freight forwarding and government and military contracts. ATI is a subsidiary of Air Transport Services Group, Inc. The Flight Support Specialist supports dispatchers and the flight operation by handling operational calls and documents, maintaining flight information and records, processing jump seat requests, and preparing reports and paperwork. The role includes updating flight tracking information for operational changes and providing timely assistance to aircraft dispatchers. Accurate record keeping must comply with FAA requirements. The position requires flexibility to work all shifts, including weekends and holidays, and to accommodate shift changes if required. ATI describes its benefits as great and its pay as competitive, but does not specify individual benefits or compensation details in the posting.

Requirements

High school diploma or GED.
Two years of office experience.
Typing speed of 35 words per minute.
Good written and oral communication skills.
Ability to work in a fast-paced, multifunctional atmosphere.
Effective geographical knowledge.
Good interpersonal skills.
Experience with Microsoft Excel and Word.
Flexibility to work all shifts, including weekends and holidays, and shift changes if required.

Nice To Haves

Familiarity with Microsoft Excel.
SABRE software experience.
Bachelor’s degree.
Familiarity with three-letter airport identifier codes.
Knowledge of aviation operations.
Aircraft dispatcher license.

Responsibilities

Receive incoming calls for the operation and forward them to the appropriate departments.
Monitor email for documents and instructions from Operations and other departments, including closeouts, NOTOC forms, jump seat requests, and build or cancel requests.
Update the movement control system (Ops) with flight information for companywide reporting.
Create Adhoc flights as requested by Systems Operational Control (SOC), and process swaps, cancellations, and deletions.
Process jump seat requests using CASS and TSA systems.
Enter jump seat information into the jump seat report, NLCrew, and TSA; email CASS paperwork to crews and others as directed.
Send daily jump seat emails to outstation security departments.
Create and distribute the monthly maintenance rider and load master request spreadsheet.
Complete and update the master jump seat spreadsheet as needed.
Update the TSA program monthly with flight schedules.
Monitor Mbrief for closeouts and enter flight information into the system.
Support dispatchers, take pilot debrief calls, analyze when enroute delay codes are needed, maintain accurate records in accordance with FAA requirements, generate and communicate Customs paperwork, and create daily reports for dispatchers and supervisors.
Verify jump seat eligibility through the Department of Homeland Security and CASS.
Update the flight tracking system for aircraft reroutes, diversions, and other changes.
Perform other duties as assigned by management.