Fleet Technician

Empire Southwest•Mesa, AZ

5d•$23 - $43•Onsite

About The Position

Empire Southwest is seeking Fleet Technicians to troubleshoot, repair, recondition, and service its medium- and heavy-duty fleet, including service trucks, heavy-haul trucks, freight trucks, and lube trucks. The position works in a shop environment and involves preventative maintenance and troubleshooting and repair of truck systems, including electrical, powertrain, drivetrain, hydraulic, body systems, cranes, and compressors. Technicians identify and evaluate root-cause failures using electronic tools, schematics, and other troubleshooting methods. The role also involves maintaining client relations, preparing service reports, controlling repair costs, maintaining company equipment, and following safety and company policies. Technicians may provide on-the-job training, make warranty recommendations, travel to remote locations, and work overtime as needed. Work schedules are provided by the leader. Empire has openings across its locations in Arizona, Nevada, and parts of Eastern California.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or GED.
Current, valid driver’s license.
Ability to speak, read, write, and comprehend English.
Ability to successfully complete the eTRAIN skills assessment.
Excellent client service skills.
Ability to keep safety a priority in the work environment.
Own and maintain required personal tools.
Basic computer and internet knowledge, including knowledge of operating scanning and diagnostic tools.
Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of CAT machine components and systems.
Ability to communicate effectively verbally and in writing about equipment conditions, problems, recommendations, and repair processes.
Ability to work cooperatively and communicate effectively.
Appropriate conduct and grooming in accordance with company policy.
Acceptable attendance to meet company standards and requirements.

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Experience with Cummins PX9, ISX15, and 6.7 Power Stroke engines.
Experience with Duramax engines.
Experience operating OEM diagnostic equipment such as IDS FDRS and Cummins Insite.
Forklift operation certification, if required to operate a forklift.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Perform preventative maintenance and troubleshoot and repair fleet truck systems, including electrical, powertrain, drivetrain, hydraulic, body systems, cranes, and compressors.
Identify and evaluate root-cause failures using electronic tools, schematics, and other troubleshooting methods.
Maintain good client relations and support corporate marketing objectives.
Prepare service reports.
Plan and control the cost of repair jobs.
Keep company equipment clean and in good, orderly condition.
Work safely and comply with applicable safety policies and company policies, procedures, and standards.
Own and maintain required personal tools.
Learn and use Empire, Caterpillar, and allied-product procedures and systems.
Maintain a current MSHA card if required by the work area.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of a job.
Work overtime as needed.
Travel to remote locations as needed.
Perform other related duties as assigned and promote corporate values.