Fleet Technician

Empire Cat•Mesa, AZ

1d•Onsite

About The Position

Troubleshoot, repair, recondition, and service Empire’s medium- and heavy-duty fleet, including service trucks, heavy haul trucks, freight trucks, and lube trucks. Perform preventive maintenance and diagnose and repair truck systems, including electrical, powertrain, drivetrain, hydraulic, body systems, cranes, and compressors in a shop environment. Identify and evaluate root-cause failures using electronic tools, schematics, and other troubleshooting methods. Experience with Cummins PX9, ISX15, and 6.7 Power Stroke engines is preferred; Duramax engine experience and familiarity with OEM diagnostic equipment such as IDS FDRS and Cummins Insite are recommended. The role also involves maintaining client relations, preparing service reports, controlling repair costs, keeping company equipment clean and orderly, following safety and company policies, and communicating repair information and progress. The technician may provide on-the-job training, make warranty recommendations, travel to remote locations, and work overtime as needed. This is a safety-sensitive position. The work is performed in a shop environment and involves regular exposure to moving mechanical parts, high or precarious places, and outdoor weather, as well as frequent exposure to wet or humid conditions and extreme temperatures. Noise is usually loud. The job requires regular physical activity, including standing, walking, climbing or balancing, stooping or kneeling, and lifting or moving up to 60 pounds.

Requirements

High school diploma or GED.
Current driver’s license.
At least 6 months of related experience.
Completion of the eTRAIN test evaluation.
Ability to speak, read, comprehend, and write in English.
Ability to communicate verbally and in writing about vehicle, component, or equipment conditions, problems, recommendations, and repair processes.
Basic computer and internet knowledge.
Knowledge of operating scanning and diagnostic tools, including computerized instrumentation.
Knowledge of CAT machine components and systems.
Ability to work cooperatively and communicate effectively.
Appropriate conduct and grooming in accordance with company policy.
Acceptable attendance meeting company standards and requirements.
Ability to meet the physical demands of the job, including regularly lifting or moving up to 60 pounds.
Forklift operation may be required with appropriate certification.

Nice To Haves

Experience with Cummins PX9, ISX15, and 6.7 Power Stroke engines.
Experience with Duramax engines.
Experience operating OEM diagnostic equipment such as IDS FDRS and Cummins Insite.
Current MSHA card when required by the work area.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Perform preventive maintenance and service fleet vehicles and systems.
Maintain good client relations and support corporate marketing objectives.
Prepare service reports.
Plan and control the cost of repair jobs.
Maintain company equipment in a clean, orderly condition.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Own and maintain required personal tools.
Learn and use Empire, Caterpillar, and allied product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions and discuss job scope or progress.
Work overtime as needed.
Travel to remote locations as needed.
Perform other related duties as assigned.
Work within and promote corporate values.