Fleet Support Specialist

Border International•El Paso, TX

5d•Onsite

About The Position

At RJ Border International Trucks and Trailers, one of the country's leading heavy-duty and trailer dealer groups, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Fleet Support Specialist in an exciting and growing company and working with top professionals in the industry, then consider joining our team. We are seeking enthusiastic, hard-working, customer-oriented individuals who can work in a team environment as a Fleet Support Specialist builds sales by developing dealer and distributor programs and processing orders and directing customer fleet service repair into our service centers.

Requirements

3 years of sales experience. (Required)
High School diploma (Required)
Valid State Driver's License; must meet insurability standards. (Required)
Mechanical Aptitude is beneficial. (Required)
Strong written/verbal communication skills (Required).
Ability to work independently and deal with people. (Required)
Highly self-motivated and goal-oriented professional. (Required)

Nice To Haves

College Education (Preferred)
Good social skills & strong attention to detail. (Preferred)
Demonstrated sales ability with a successful track record. (Preferred)
Knowledge of dealer and fleet maintenance procedures and systems. (Preferred)
Working knowledge of International and supplier/vendor warranty policies. (Preferred)
Strive for respect and teamwork in the department throughout the dealership. (Preferred)

Responsibilities

Maintaining relationships with dealers and customers by providing support with merchandising, orders, deliveries, advertising, promotions, and training.
Must be capable of selling all Aftermarket products including but not limited to Parts, Service, and Technology products.
Prospect for new accounts/referrals which include compiling and updating a list of prospective clients to provide leads for additional business.
Develop, implement, and maintain comprehensive account-specific growth strategies.
Service existing accounts and communicate with clients on a regular basis. Discuss the use and features of various parts.
Manage Accounts in the CRM systems.
Update account profiles in CRM annually for contact information and sales potential.
Follow up on orders to ensure that customers are served promptly.
Coordinate parts and service sales with the appropriate personnel. Advise counterperson on delivery instructions.
Obtains orders by explaining product benefits; finding ways to enhance floor space; reviewing business plans; analyzing sales volume; introducing new products; relays the order to the sales desk.
Promotes products by developing discounts, seasonal offers, and other specific inducements.
Informs management by completing reports, and forwarding information on competitors.
Accomplishes sales and organization mission by completing related results as needed.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Other duties may be assigned.