Fleet Support Specialist

Flexcar • Dallas, TX

5d • Onsite

About The Position

The Fleet Support Specialist helps keep Flexcar’s fleet legal, on the road, and safe for customers. The role supports the full vehicle registration lifecycle, including verifying that newly infleeted vehicles meet state requirements, tracking registration expirations, and submitting renewals and retitles on schedule. It also manages recall response from placing vehicle holds through confirming completed repairs. The specialist works with Avis Budget Group, state registration agencies, site teams across all markets, customers, and leadership to maintain compliance, accurate vehicle records, and timely recall resolution.

The position is onsite in Dallas, Texas, and is non-exempt and full-time. Compensation is $22.50–$24.50 per hour, with full benefits eligible from day one.

Requirements

• Work independently, identify issues early, and take action without constant oversight.
• Strong organization and time-management skills, including the ability to handle multiple tasks, sites, and priorities.
• Strong attention to detail and ability to keep vehicle records and internal trackers accurate and up to date.
• Comfort with technology and using internal systems for documentation and task management throughout the day.
• Ability to follow operational processes carefully, particularly for outbound mail, inventory accuracy, and recall documentation.
• Clear, professional communication with internal teams, external partners, and customers.
• Team-oriented approach and ability to work in a fast-paced, evolving environment where priorities may shift.
• Willingness and ability to work days, evenings, weekends, and holidays as business needs require.
• Valid driver’s license with an acceptable driving record per company standards.
• At least 18 years old.

Responsibilities

• Serve as the primary liaison between Flexcar, Avis Budget Group, and state registration agencies to keep the fleet compliant.
• Verify that newly infleeted vehicles meet all state registration requirements before entering service.
• Track registration expirations and submit renewals or retitles on schedule.
• Maintain accurate digital registration records and synchronize internal vehicle databases with the fleet’s current status.
• Audit registration work submitted by other sites to identify errors and uphold quality standards.
• Place manufacturer recall holds on affected vehicles and track them through resolution.
• Process documentation confirming recall repairs have been completed.
• Notify customers directly about open or new recalls affecting their Flexcar vehicle and coordinate next steps.
• Partner with site teams to move recall repairs and holds through efficiently.
• Communicate with customers about new registrations, replacement plates, and recall actions.
• Ship registration materials, plates, and other items to customers and sites, including drop-offs at USPS, UPS, and FedEx.
• Manage Fleet Support Office inventory, including plates, registration stock, and mailing supplies.
• Back up the team on vehicle checklists and conditional fee processing when needed.
• Complete other tasks assigned by team leads and managers.

Benefits

• Accrue up to 80 hours of PTO in the first year, increasing with tenure.
• Company-paid holidays.
• Paid sick leave in accordance with California and applicable local law.
• 401(k) with company match from day one of hire.
• Medical, dental, and vision coverage with eligibility on day one.
• Health Savings Account and Flexible Spending Account.
• Life and disability insurance.
• Employee discount on Flexcar services.
• Weekly pay.
• Employee referral bonus.
• Uniforms provided.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed