Fleet Operations Associate (Day Shift)

Lyft•Nashville, TN

21h•Onsite

About The Position

Flexdrive, a subsidiary of Lyft, is building the operational backbone for autonomous vehicle (AV) fleets and is seeking detail-oriented, technically capable Depot Operations Associates for its first AV depot in Nashville, Tennessee. Reporting to the Depot Operations Lead, this hands-on position helps keep the autonomous vehicle fleet ready for 24/7 operations. The work spans vehicle preparation, maintenance support, data security, lot logistics, and specialized calibration procedures that contribute directly to fleet availability and safety. The associate manages vehicle readiness from pre-deployment checks through end-of-day diagnostics, progresses vehicles through operational states using checklists and fleet systems, and performs inspections and basic preventive maintenance. The position also includes cleaning and charging vehicles, secure data handling, moving vehicles around the depot, and driving vehicles at the depot and on public roads for calibration. Associates document work, verify calibration and data-transfer results, escalate maintenance and safety issues, and follow partner, OSHA, EHS, and security procedures. This is an on-site role at a Lyft Flexdrive hub or office. It supports 24/7 depot operations, with the schedule described as an afternoon shift and hours scheduled between 6:30 AM and 3:00 PM. Specific schedules depend on operational needs and may include weekends and holidays. Candidates must reside in states registered for Flexdrive Services LLC.

Requirements

High school diploma or equivalent.
1–2 years of experience in automotive, fleet operations, logistics, or a similar hands-on operational environment.
Valid U.S. driver's license and a clean driving record, with no major violations in the past three years.
Mechanical aptitude and ability to perform basic vehicle maintenance and understand technical procedures.
Strong attention to detail and ability to follow complex standard operating procedures and maintain consistent quality.
Ability to stand and walk for extended periods, lift up to 50 pounds, and work in various weather conditions.
Technical proficiency with mobile devices, tablets, and basic computer systems for data entry and status tracking.
Excellent communication skills for coordinating with team members and escalating issues.
Flexibility to work varied shifts, including nights, weekends, and holidays, as part of 24/7 operations.
Ability to obtain required certifications, including Defensive Driving certification and role-specific qualifications.
Must reside in a state registered for Flexdrive Services LLC.

Nice To Haves

Technical certification or an associate degree in automotive technology, logistics, or a related field.

Responsibilities

Review available autonomous vehicles each shift and perform pre-deployment safety checks and end-of-day diagnostics to meet partner readiness standards.
Complete required checklists, sensor inspections, and fleet-system verification processes to move vehicles through operational states.
Inspect vehicles to partner knowledge-base and Critical to Quality standards, document issues, and maintain quality.
Manage daily tasks in the digital task management system and complete vehicle-preparation work on time.
Clean vehicle interiors and exteriors to partner brand standards, including body panels, glass, and sensors, using established procedures.
Carry out strategic vehicle charging, including mid-day charging, while completing other tasks to maintain fleet availability.
Perform basic preventive maintenance, including fluid checks and refills, tire-pressure adjustments, and minor component replacements under approved procedures.
Use approved cleaning chemicals and follow hazardous-material handling requirements.
Conduct secure data transfers and offloads, track devices, and maintain chain of custody and required documentation.
Ensure data offloads meet service-level agreements and verify successful transfers.
Use only employer-supplied, corporate-enrolled devices for photography and data transfer, and prevent proprietary information from being stored on personal devices.
Follow security protocols for sensitive hardware and critical components.
Perform sensor calibration to return repaired vehicles to autonomous operation, following training materials and standard operating procedures.
Drive autonomous vehicles within the depot and on public roads for calibration procedures.
Verify calibration success through system checks and diagnostics, and document completion times, issues, and results.
Park, stage, and move vehicles among deployment zones, charging stations, and service bays to support efficient depot flow.
Update vehicle status in real-time tracking systems and monitor cycle times and fleet readiness.
Confirm service and repair completion, transition vehicles to their next status, and track service-level agreement compliance.
Escalate maintenance and repair needs to the Fleet Supervisor or Depot Operations Lead with detailed documentation.
Follow OSHA, EHS, partner safety, PPE, hazardous-material, and emergency-response requirements.
Maintain required qualifications and certifications and complete ongoing partner training.
Immediately report safety concerns, vehicle damage, and operational issues, and support incident investigations as needed.
Ensure work meets or exceeds partner operational-system and quality standards.

Benefits

Medical, dental, and vision insurance options, with additional programs available when enrolled.
Mental health benefits.
Family-building benefits.
Child care and pet benefits.
401(k) plan with company match.
12 observed holidays.
Hourly team members receive 15 days of paid time off; salaried team members receive discretionary paid time off.
18 weeks of paid parental leave for biological, adoptive, and foster parents.
Subsidized commuter benefits.
Monthly Lyft credits and complimentary Lyft Pink membership.