About The Position

The Maintenance Manager plans, organizes, and supervises the Division’s maintenance staff and functions. This management position is responsible for overall fleet and equipment support and related maintenance processes, including inspection, repair, pre- and post-servicing, vehicle distribution, quality assurance, and disposal at the Division level. The manager partners with the Regional Maintenance Manager and Operations teams to support fleet condition, equipment reliability, safety, and cost-effective fleet performance. The role oversees staffing and employee development, preventive and corrective maintenance programs, maintenance reporting and data, inventory and performance monitoring, equipment purchasing, training, regulatory compliance, fleet budgets, vendor service, and equipment movement between divisions. It also evaluates fleet performance and maintenance issues, analyzes root causes, recommends corrective actions, and supports diagnostic and reporting tools for fleet quality and maintenance performance. The normal work setting is indoors and outdoors, with occasional exposure to extreme weather conditions. The position may involve exposure to chemical and residential waste and requires physical work, including climbing in and out of commercial vehicles, lifting, pushing, pulling, bending, reaching, and twisting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Requirements

  • High school diploma required.
  • 15 or more years of progressive hands-on experience in fleet management.
  • Solid project management, resource planning, oral communication, and written communication skills.
  • Specialized understanding of maintenance procedures and general knowledge of industry regulations, including EPA, DOT, and OSHA.
  • Ability to manage complex and dynamic situations and prioritize strategic and tactical needs.
  • Ability to work autonomously and collaboratively across functions in a matrix organization.
  • Skill in planning and implementing goals for cost-effective management of allocated resources.
  • Basic understanding of accounting principles.
  • Attention to detail and demonstrated ability to produce accurate, consistent work.
  • Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and maintenance software programs.
  • Strong analytical skills, including research, interpretation, data management, and report generation.
  • Experience managing and/or working as a member of an indirect or cross-functional team.
  • Ability to manage and influence operational and administrative processes in a high-growth environment.
  • A record of success reflected in professional, personal, and academic accomplishments.
  • Able to use all company-mandated personal protective equipment.
  • Able to get up and down from the cab of a commercial motor vehicle 50 to 100 times per day.
  • Able to lift 50 to 75 pounds from floor to waist height without assistance; lift 50 pounds from floor to shoulder height and overhead without assistance; and push and pull 50 pounds without assistance.
  • Able to frequently bend at the knees and waist, reach overhead or outward with extended arms, and twist at the waist.
  • Sufficient stamina to maintain a steady work pace throughout the day and ability to work in extreme temperatures and weather conditions during road calls.

Nice To Haves

  • Preferred background in waste services, transportation, maintenance, or parts administration.

Responsibilities

  • Manage departmental hiring, training, coaching, performance management, discipline, work scheduling, and overtime authorization.
  • Maintain an ongoing preventive and corrective maintenance program that establishes service standards.
  • Review status reports concerning road calls, breakdowns, parts inventory, repairs, and safety performance.
  • Provide hands-on maintenance assistance as needed.
  • Educate drivers about their responsibilities related to DVIRs, fleet vehicle operation, and basic CDL requirements.
  • Ensure maintenance-related data is available for entry into the vehicle maintenance system.
  • Monitor Dossier efficiencies, inventory control, performance goals, measurement, and reporting.
  • Assist with purchasing vehicles, equipment, tools, and containers.
  • Establish maintenance-related training sessions for drivers, mechanics, and shop personnel.
  • Administer and monitor regional adherence to federal and state programs and applicable EPA and other mandatory regulations.
  • Verify implementation of required DOT, OSHA, and EPA regulations and monitor ongoing conformance.
  • Coordinate with local Safety, Corporate Safety, and the Regional Maintenance Manager.
  • Ensure efficient equipment utilization, maintenance quality, and transportation to ready-lines.
  • Report fleet inventory and condition, including out-of-service equipment, matched to the asset list.
  • Manage divisional maintenance budgets.
  • Implement and monitor fleet maintenance activities, including pre- and post-trip processes, safety lanes, warranty recovery, tire standards, oils and lubricants, major component failures, and new initiatives.
  • Coordinate equipment movement between divisions, ensuring inspections and delivery in ready condition.
  • Evaluate body damage estimates related to maintenance and fleet functions, control costs, and improve vendor service.
  • Evaluate equipment performance and recommend modifications or alternate vendors based on maintenance and costing information.
  • Analyze fleet maintenance service issues, conduct root cause analysis, recommend remediation, and escalate issues as needed.
  • Support development of online and offline diagnostic reporting tools and metrics for fleet quality trends and maintenance performance.
  • Attend and participate in assigned corporation-sponsored training courses.
  • Keep up to date on job-appropriate current technology used by Waste Pro.
  • Perform additional duties as assigned by the Supervisor.
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