Fleet Management Administrator

Olathe Ford Lincoln•Olathe, KS

1d•Onsite

About The Position

The Fleet Management Admin implements and supports web-based fleet management tools, provides ongoing client training, and coordinates maintenance approvals and repair support. This role works closely with clients, vendors, and internal teams to ensure efficient fleet operation, accurate system data, and a strong customer experience.

Requirements

Strong attention to detail with the ability to manage service workflows, reporting, telematics, and fleet systems accurately
Excellent communication and problem-solving skills, with the ability to resolve issues quickly in time-sensitive situations
Customer-focused mindset with a commitment to delivering a high-quality client experience
Ability to collaborate cross-functionally with sales, support, and vendor teams
Strong organizational skills and prioritization skills with the ability to manage multiple tasks and deadlines
Proficiency with Fleet Management Software, Salesforce, and Excel.
Ability to multitask and thrive in a fast-paced, service-oriented environment

Nice To Haves

Fleetio experience preferred

Responsibilities

Serve as the primary contact for maintenance requests, inquires, and escalations
Monitor fleet schedules, maintenance activity, and compliance metrics
Track vehicle lifecycle events, documentation, and system updates
Build strong relationships with fleet managers, dispatchers, and drivers
Support client onboarding and training for fleet management tools
Coordinate maintenance, repairs, roadside assistance, and vendor support
Maintain accurate service records and CRM data