Fleet Administrator

Clarke Power Services Inc • Sharonville, OH

7h • $0 - $21 • Onsite

About The Position

Clarke Vehicare has an immediate opening for a Fleet Administrator - Customer Support Representative to build and maintain strong working relationships with our customers. This opening is for our Cincinnati Fleet Maintenance Center located in Sharonville, OH. This is a great opportunity with a growing company.

Requirements

• 2+ years of similar experience, preferred working with customers
• Automotive or Trucking background preferred
• Excellent communication/interpersonal skills
• Ability to work with computers and the Microsoft Office suite of products (particularly Outlook, Word & Excel)
• Self-starter with the ability to work in a fast-paced environment.

Nice To Haves

• Extra helpful to have Oracle, Excede and Made2Manage ERP software experience- a plus.

Responsibilities

• Develop and maintain strong working relationships with customers' fleet management & driver personnel, customers' local business management & department leaders
• Vendor management and adherence to maintenance policies
• Collect relevant repair & maintenance data and keep customers' vehicles operating in good mechanical condition
• Manage phones for the breakdown center & email communications associated with 24/7 roadside assistance for the VehiCare customer base
• Develops and nurtures strong business relationships with on-site repair vendors and dealership shops within the VehiCare repair shop network
• Analyzes repair estimates to determine if work is necessary and negotiates discounted rates for repairs
• Heavy Data Entry
• Utilize complex fleet management & account payables operating platforms to enter repair and purchase order details to the level of departmental policies
• Quick thinking, ability to follow departmental policies around breakdown work, with the ability to improvise and identify creative solutions to vehicle-related breakdown issues
• Maintains harmony among workers and helps resolve grievances
• Adjusts/corrects errors and fields and responds to complaints in a timely & appropriate manner
• Will work in conjunction with the Billing Team to follow up on invoicing questions & concerns
• Answer and direct customer calls for Clarke Power Services
• Must be able to work independently
• Mandatory rotating schedule of carrying an emergency on-call phone (Holidays/Weekends)

Benefits

• Weekly Pay
• Quarterly Profit Sharing
• Medical, Dental, and Vision Insurance starts the first day of the month after you start
• Healthcare Savings Account Option with Annual Company Contribution
• 401K Savings Plan with Company Contribution Every Paycheck
• Paid Holidays and Vacation
• Life and Disability Insurance
• Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services across the Country
• Work with a GREAT Team of people

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed