Fleet Maintenance Manager

Meadow Gold•Boise, ID

About The Position

Oversee fleet maintenance operations and manage vehicle maintenance programs, ensuring they are executed efficiently, safely, compliantly, and cost-effectively. Provide leadership and coordinate and direct supervisor and employee activities engaged in servicing and repairing company-assigned equipment and vehicles. The role includes managing maintenance and repair programs, shop performance, work quality, scheduling, procurement recommendations, cost and performance analyses, warranty recovery programs, customer needs, inventory, budgets, inspection findings, and workforce development. The position also maintains advanced knowledge of brakes, electrical systems, suspensions, and structural components of tank trailers and their direct repair and maintenance. The duties listed describe the general nature and level of work, but are not a complete list of responsibilities, duties, and skills. Other duties may be assigned as required.

Requirements

High school diploma or equivalent.
Five to eight years of fleet maintenance experience, including diesel engine or heavy equipment repair, coupled with supervisory experience.
Thorough knowledge of safe working practices and DOT, OSHA, and other federal and state regulations.
Knowledge of and skill with Microsoft Office Suite and company computer systems.
Knowledge of supervision, training, and personnel management principles and practices.
Knowledge and understanding of organizational financial and budgeting functions.
Ability to perform root-cause problem solving.
Ability to communicate clearly and effectively, verbally and in writing.
Strong customer service orientation.
Ability to organize time, energy, and resources effectively to achieve goals.
Ability to handle multiple tasks simultaneously.
Ability to collaborate and encourage employee engagement, and to coach, develop, engage, and retain a team.
Ability to handle challenging or conflict situations with tact and professionalism.
Ability to adapt to changing organizational and operational needs and lead others through change.
Negotiation skills related to vendor agreements.
Must be able to read, write, and speak English.

Nice To Haves

Technical degree in the diesel engine or heavy equipment repair industry.
Management experience.
ASE T Master Certification.
Certified Automotive Fleet Management (CAFM) Financial Systems certification.
CAFM Risk Management certification.
CAFM Information Management certification.
Commercial driver's license.

Responsibilities

Plan, manage, and monitor preventive maintenance and repair programs for all company vehicles.
Monitor and direct shop operational performance and efficiency, redirecting activities as needed to ensure repair and maintenance work is safe, efficient, and timely.
Verify work meets the highest standards of quality and professionalism, including 3A or quality standards, and hold personnel accountable.
Write estimates and work orders and oversee shop work planning and scheduling.
Report shop performance, fleet performance, and costs to management; implement process improvements and efficiencies.
Review and recommend scope of work and specifications for major fleet maintenance procurements.
Perform justification and life-cycle cost analyses and trend analyses of vehicle performance, maintenance issues, and related expenses.
Support and contribute to warranty and policy programs for recovering expenses.
Serve as a direct customer contact and respond to customer needs and schedules.
Assist in developing and implementing vehicle maintenance standard operating procedures using established best practices.
Coordinate with the shop supervisor to monitor and control inventory, supplies, and equipment levels to avoid delays in completing work orders.
Assist in directing departmental activities related to budget-cycle requirements.
Ensure timely and assertive responses to inspection findings in coordination with company safety and DOT compliance managers.
Assist in developing and leading short- and long-range planning for all aspects of fleet maintenance operations.
Establish or assist in establishing programs, policies, and procedures to attract, develop, and retain a competent and motivated workforce, including recruiting, hiring, training, performance management, counseling, grievances, and appeals.
Maintain advanced knowledge of brakes, electrical systems, suspensions, and structural components of tank trailers and their direct repair and maintenance.