Fleet Associate

Zipcar • Charlotte, NC

3d • Onsite

About The Position

The Fleet Operations Associate works throughout the city to keep Zipcar vehicles clean, maintained, and ready for members. This hands-on role involves transporting vehicles, refueling or recharging them, cleaning, changing tires, and coordinating repairs or towing when needed. Associates travel between locations by foot, bike, public transit, or company vehicle. The position requires regular on-site presence and cannot be performed remotely.

The role supports vehicle readiness and the member experience, represents Zipcar across the community, and contributes to a more sustainable approach to transportation. Associates may also support high-demand periods, weather events, and special projects as needed.

Requirements

• Valid driver's license.
• Must be at least 18 years of age and legally authorized to work in the United States.
• An acceptable driving record, per company standards.
• Strong time-management skills to juggle multiple priorities and tasks.
• A customer-first mindset and a high-energy, get-it-done attitude.
• Ability to learn quickly and use a problem-solving approach to hands-on mechanical tasks.
• Tech savviness and ability to use mobile tools throughout the workday.
• Flexibility to work days, evenings, weekends, and holidays.
• Willingness to work outdoors in varying weather and other conditions.
• Ability to lift up to 50 pounds; continuously stand, bend, reach, walk, sit, and kneel; and frequently enter, exit, and drive vehicles.
• Regular on-site presence; the position cannot be performed remotely.

Nice To Haves

Responsibilities

• Clean vehicle interiors and exteriors to Zipcar cleanliness standards.
• Refuel or recharge vehicles and jump-start dead batteries.
• Perform routine maintenance checks and member-ready audits.
• Change tires and complete minor in-field repairs.
• Move vehicles safely between locations for cleaning, service, or repositioning.
• Prepare vehicles to join or leave the fleet, including installing branding.
• Audit locations, install and remove signage, and pick up parking passes.
• Coordinate repairs and towing to return vehicles to service.
• Report damage and safety concerns, and maintain accurate mobile records of completed work.
• Follow safety, security, and data-handling policies.
• Represent Zipcar across the community and different city locations.
• Support high-demand periods, weather events, and special projects as needed.

Benefits

• Paid time off.
• Medical, dental, and other insurance.
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
• 401(k) retirement benefits.
• Free Zipcar membership.
• Employee discounts, including discounts on renting and buying Avis/Budget cars.
• On-the-job training focused on the fleet of newer vehicles and multiple manufacturers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed