Fleet Associate

Zipcar • New York, NY

7d • Onsite

About The Position

The Fleet Operations Associate works throughout the city to keep vehicles clean, maintained, and ready for members. This hands-on role includes transporting vehicles, refueling, cleaning, changing tires, and coordinating repairs or towing when needed. Associates travel between locations by foot, bike, public transit, or company vehicle. The position requires regular, on-site presence and cannot be performed remotely.

Requirements

• Valid driver’s license.
• Must be at least 18 years of age and legally authorized to work in the United States.
• Acceptable driving record per company standards.
• Strong time-management skills to juggle multiple priorities and tasks.
• Customer-first mindset and a high-energy, get-it-done attitude.
• Ability to learn quickly and use a problem-solving approach to hands-on mechanical tasks.
• Tech savviness and ability to use mobile tools throughout the day.
• Flexibility to work days, evenings, weekends, and holidays.
• Willingness to work outdoors in varying weather and other conditions.
• Ability to lift up to 50 pounds; continuously stand, bend, reach, walk, sit, and kneel; and frequently enter, exit, and drive vehicles.
• Ability to work on-site; the position cannot be performed remotely.

Responsibilities

• Keep vehicles ready for members and contribute to their experience.
• Represent Zipcar across the community and at different city locations.
• Clean vehicle interiors and exteriors to Zipcar cleanliness standards.
• Refuel or recharge vehicles and jump-start dead batteries.
• Perform routine maintenance checks and member-ready audits.
• Change tires and complete minor in-field repairs.
• Move vehicles safely between locations for cleaning, service, or repositioning.
• Prepare vehicles to join or leave the fleet, including installing branding.
• Audit locations, install and remove signage, and pick up parking passes.
• Coordinate repairs and towing to get vehicles back in service.
• Report damage and safety concerns, and keep accurate mobile records of work completed.
• Follow safety, security, and data-handling policies.
• Support high-demand periods, weather events, and special projects as needed.

Benefits

• On-the-job training focused on the fleet of newer vehicles and multiple manufacturers.
• Paid time off.
• Medical, dental, and other insurance.
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
• Retirement benefits (401k).
• Free Zipcar membership and employee discounts, including discounts on renting and buying Avis/Budget cars.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed