Fleet Assistant

Watson Civil Construction•St. Augustine, FL
•Onsite

About The Position

Watson Civil Construction is seeking a detail-oriented and organized Fleet Assistant to support the day-to-day operations, performance, and technology systems of its vehicle and equipment fleet. Under the direction of the Risk & Fleet Manager, this role combines fleet operations support, equipment tracking, technology installation coordination, and telematics troubleshooting. The ideal candidate is technically inclined, analytical, organized, and comfortable working with drivers, vendors, fleet management companies, and internal departments. A major focus is ensuring telematics and other vehicle- or equipment-mounted technology is installed correctly, functioning properly, and producing accurate, useful fleet data. This is a full-time, in-office position based in St. Augustine, Florida, with possible occasional travel to job sites, company offices, or vendor locations.

Requirements

  • High school diploma or equivalent.
  • Excellent written and verbal communication, interpersonal, and time-management skills.
  • Strong attention to detail and accuracy in recordkeeping and data entry.
  • Ability to communicate technical issues clearly to drivers, management, vendors, and technical support personnel.
  • Ability to manage multiple open issues and follow them through completion.
  • Ability to work independently and collaboratively in a fast-paced construction environment.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.

Nice To Haves

  • Associate or bachelor's degree in a related field.
  • At least two years of experience in fleet operations, fleet management, telematics, technical support, or a related position.
  • Experience with fleet management, preventive maintenance and repair coordination, vehicle and equipment tracking, telematics platforms and hardware, GPS and camera systems, equipment installation, upfitting, or other vehicle-mounted technology.
  • Working knowledge of light-, medium-, and heavy-duty vehicle types, construction equipment, common parts and repairs, vehicle and equipment specifications, and upfitting.

Responsibilities

  • Coordinate day-to-day fleet operations support, answer employee fleet-related questions, track open items, and escalate concerns when needed.
  • Maintain accurate vehicle and equipment inventory and assignment records, including asset details, specifications, assigned driver and project, location, usage, status, and availability.
  • Promptly update fleet and telematics systems when personnel assignments change, as applicable.
  • Coordinate and assist the Risk & Fleet Manager with vehicle ordering, delivery, upfitting, initial assignment, transfer, replacement, and disposal.
  • Coordinate preventive maintenance and repairs for vehicles.
  • Apply working knowledge of vehicles, trucks, trailers, construction equipment, parts, repairs, manufacturer specifications, capacity, and upfitting requirements when coordinating fleet needs.
  • Support telematics installation and connected technology used on vehicles and equipment, including coordination, configuration, and ongoing system administration.
  • Monitor GPS/telematics devices, vehicle gateways, dash cameras, and other connected hardware to confirm accurate reporting of location, mileage, engine hours and data, assignments, and status.
  • Troubleshoot device, wiring and power, OBD-II and diagnostic connection, cellular connectivity, software, mobile application, and configuration issues.
  • Track offline, malfunctioning, or incorrectly assigned devices through resolution; coordinate with providers, installers, vendors, and technical support teams; and assist drivers and field personnel as needed.
  • Review telematics data regarding driver behavior and safety events.
  • Perform other duties as assigned by the Risk & Fleet Manager and/or company leadership.

Benefits

  • Health, dental, vision, life, short-term disability, and long-term disability coverage
  • 401(k) with company match and 100% immediate vesting
  • PTO
  • Paid holidays
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