Fleet Administrator

Penske Automotive Group•Livonia, MI

About The Position

Bill Brown Ford Truck Center, part of Penske Automotive Group, is seeking an organized and detail-oriented Fleet Administrator to support its Commercial Fleet Sales Department. The role supports daily department operations by coordinating commercial vehicle inventory, processing sales documentation, tracking vehicle orders and deliveries, and providing administrative support to the team. The Fleet Administrator assists fleet customers with documentation, vehicle status updates, and registration requirements, and works with dealership departments, vendors, and transportation providers to coordinate vehicle upfitting, transport, and delivery and resolve paperwork or transaction issues.

Requirements

High school diploma or equivalent and five years of related experience, or an equivalent combination of education and experience.
Excellent communication, interpersonal, organizational, and customer service skills.
Positive, professional, approachable, and team-oriented attitude.
Ability to prioritize and manage multiple tasks in a fast-paced, rapidly changing, and sometimes ambiguous environment.
Strong attention to detail, analytical skills, judgment, and critical-thinking skills.
Knowledge of office administrative procedures and a strong background in office management.
Proficiency in administrative tasks and Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
Ability to work independently with little or no supervision.
Ability to prepare executive-level presentations, memos, and general correspondence.
Ability to sit, walk, and stand; use hands repetitively to operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
Availability to work evenings, weekends, and holidays as required.

Nice To Haves

Experience with automotive deal processing, titling, or dealership accounting.
Associate's degree or equivalent, and five to seven years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Process sales documentation and maintain accurate vehicle inventory records.
Track commercial vehicle orders, upfitting, transportation, and delivery schedules.
Communicate with vendors and transportation providers to coordinate vehicle logistics.
Assist fleet customers with documentation, vehicle status updates, and registration requirements.
Provide administrative support and manage department tasks.
Collaborate with dealership departments to resolve outstanding paperwork, transaction discrepancies, and operational needs.
Provide prompt, courteous, accurate, and professional customer service.