Fleet Administrator

Penske Automotive Group•Livonia, MI

About The Position

Bill Brown Ford Truck Center, part of Penske Automotive Group, is seeking an organized and detail-oriented Fleet Administrator to support its Commercial Fleet Sales Department. The role supports daily department operations by coordinating commercial vehicle inventory, processing sales documentation, tracking vehicle orders and deliveries, and providing administrative support to the team. It also involves assisting fleet customers with documentation, vehicle status updates, and registration requirements, while coordinating with vendors and transportation providers and working across dealership departments to resolve paperwork and transaction issues. The position is performed in a typical office environment, which is usually quiet. Employees regularly sit, walk, and stand; use their hands repetitively to operate standard office equipment; reach with their hands and arms; and lift up to 25 pounds. Evening, weekend, and holiday work may be required. A high school diploma or equivalent and five years of related experience are required, or an equivalent combination of education and experience. An associate degree or equivalent and five to seven years of related experience and/or training are preferred, or an equivalent combination of education and experience.

Requirements

High school diploma or equivalent and five years of related experience, or an equivalent combination of education and experience.
Excellent communication, interpersonal, and organizational skills.
Strong working knowledge of Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
Ability to multitask and prioritize effectively in a fast-paced, rapidly changing, and sometimes ambiguous environment.
Strong attention to detail and ability to use analytical skills, sound judgment, and critical thinking.
Ability to work independently with little or no supervision.
Positive and professional attitude and ability to work well with others.
Strong customer-service skills and ability to interact with staff at all levels.
Strong work ethic and a team-oriented approach.
Proficiency in administrative tasks and office procedures.

Nice To Haves

Experience with automotive deal processing, titling, or dealership accounting.
Associate degree or equivalent and five to seven years of related experience and/or training, or an equivalent combination of education and experience.
Ability to prepare executive-level presentations, memos, and general correspondence.

Responsibilities

Support daily operations of the Commercial Fleet Sales Department by processing sales documentation and completing administrative tasks.
Maintain accurate commercial vehicle inventory records.
Track commercial vehicle orders, upfitting, transportation, and delivery schedules.
Communicate with vendors and transportation providers about vehicle coordination and schedules.
Assist fleet customers with documentation, vehicle status updates, and registration requirements.
Coordinate with dealership departments to resolve outstanding paperwork, transaction discrepancies, and operational needs.
Provide courteous, accurate, and professional assistance to customers.
Provide administrative support and contribute to continuous support and improvement of existing systems.