Fleet Administrative Assistant

Gabrielli Truck SalesMilford, CT
Onsite

About The Position

Gabrielli Truck Leasing (GTL), a division of Gabrielli Truck Sales, is the Northeast’s largest commercial truck leasing and rental provider. We are seeking a Fleet Administrative Assistant to join our growing team. This role is critical in supporting our Fleet Operations team, ensuring smooth day-to-day operations, accurate recordkeeping, and professional communication with customers and vendors.

Requirements

  • 2+ years administrative support experience (automotive/trucking industry preferred).
  • Proficient in Microsoft Office (Excel, Word, Outlook, Teams).
  • Experience with fleet management or dealership systems (Enrich, Decisiv, Geotab, or similar) a plus.
  • Excellent organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Ability to multitask in a fast-paced environment.
  • Must pass background check and drug test.
  • High School Diploma or GED required.

Nice To Haves

  • Associate’s Degree preferred.

Responsibilities

  • Provide administrative support to the Fleet Director, Regional Managers, Supervisors, and Facility Managers.
  • Prepare and maintain service department records, reports, and spreadsheets.
  • Assist with Preventative Maintenance scheduling and follow-up with customers.
  • Process warranty claims documentation and assist with OEM portal updates.
  • Help manage Billback Estimates by compiling photos, repair orders, and supporting files.
  • Monitor and track Out-of-Service and Substitute units, updating reports daily.
  • Coordinate with Parts Administrators to ensure proper billing and returns processing.
  • Prepare customer-ready correspondence, estimates, and compliance documentation.
  • Maintain electronic filing systems for inspections, registrations, and repair orders.
  • Support supervisors with timecard tracking, scheduling, and new-hire onboarding paperwork.
  • Answer phones and emails, providing professional customer support and routing inquiries appropriately.
  • Act as liaison between Leasing Fleet operations and other GTL departments (Sales, Rental, Retail Service).

Benefits

  • Competitive salary with growth opportunities.
  • Medical, Dental, Vision, 401K.
  • Paid Holidays and Paid Time Off.
  • Career development within the Gabrielli organization.
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