Fleet Account Manager

LV Petroleum•Las Vegas, NV

2d•Onsite

About The Position

We are seeking an experienced Fleet Account Manager to join our Fleet team. This role focuses on managing and optimizing a portfolio of commercial fleet accounts nationwide. You will serve as the primary point of contact for fleet customers, ensure high service levels at our Travel Centers, support fuel volume growth through strong operational execution, and address fleet-specific needs related to fueling, billing, and amenities. The ideal candidate has deep knowledge of fleet department operations and fuel management in the trucking and logistics industry and is comfortable with extensive nationwide travel (50-75%).

Requirements

3+ years of experience in fleet operations, fuel management, or account management within the petroleum, diesel, trucking, or logistics industry.
Strong working knowledge of fleet department processes, commercial fuel purchasing, diesel operations, and travel center services.
Experience supporting fleet fuel programs, volume tracking, and cost management.
Excellent relationship management, communication, and problem-solving skills.
Ability and willingness to travel extensively (50-75% travel required, including frequent overnight stays).
Self-motivated with strong organizational and time management skills; capable of working independently.
Proficiency with CRM software (Salesforce preferred), Microsoft Office, and virtual collaboration tools.
Valid driver’s license with a clean driving record.

Responsibilities

Manage a portfolio of commercial fleet accounts, including trucking companies, logistics firms, construction fleets, government/municipal fleets, and other commercial operators.
Serve as the main point of contact for fleet managers and procurement teams to ensure smooth fuel transactions, billing, and utilization of LV Petroleum Travel Centers.
Understand and support fleet fuel requirements, including diesel and gasoline purchasing patterns, rack pricing cycles, supplier terms, and volume needs.
Conduct regular account reviews and site visits to LV Petroleum Travel Centers and customer facilities to identify service opportunities, resolve issues, and optimize fleet experience.
Coordinate with internal teams (fuel pricing, operations, marketing, and finance) to implement pricing agreements, billing arrangements, and program enhancements.
Track account fuel volume, performance metrics, and usage trends in CRM; prepare regular reports and forecasts for leadership.
Monitor fuel market dynamics, industry trends, and regulatory developments impacting commercial fleets.
Support fleet customer onboarding, training on fueling programs, and ongoing issue resolution to maintain high satisfaction and operational efficiency.
Identify opportunities to improve fleet programs, services, and Travel Center offerings based on customer feedback and fleet operational needs.